Rizza Cadillac Buick GMC - Service Center

I went to the,service dept for some minor service work on my I was met by the service writter Danielle who was very friendly. She was able to help me and she knew more about the car than I did. Thank god for h I was met by the service writter Danielle who was very friendly. She was able to help me and she knew more about the car than I did. Thank god for her, please give her a huge raise. More

Great Service!! Danielle and Becky are awesome!! They got me in and out before the scheduled time and advised me what my vehicle needs in the future. Great service w Danielle and Becky are awesome!! They got me in and out before the scheduled time and advised me what my vehicle needs in the future. Great service with a smile!!!! More

Excellent Friendly atmosphere and excellent customer service. John was by himself and he handled the busy service area with great friendliness. And he shared gr Friendly atmosphere and excellent customer service. John was by himself and he handled the busy service area with great friendliness. And he shared great information about the rewards program. More

Very happy Amazing service writers. I have used this service department three times. I was pleased all three times. The evening cashier was pleasant. I would hig Amazing service writers. I have used this service department three times. I was pleased all three times. The evening cashier was pleasant. I would highly recommend the service department. More

Maintenance I had my car in for my oil change and tire rotation It’s always a pleasure and I know when I see Danielle I’ll be well taken care of. I had my car in for my oil change and tire rotation It’s always a pleasure and I know when I see Danielle I’ll be well taken care of. More

Air conditioning Unfortunately, AC problem not solved reluctant to put further money into correcting it. Decided instead to assume the cost as work was done although Unfortunately, AC problem not solved reluctant to put further money into correcting it. Decided instead to assume the cost as work was done although problem not resolved. More

Poor service Service took too long, had to make repeated phone calls. Calls never returned. Promises made and not kept. Never returned call asking about promise m Service took too long, had to make repeated phone calls. Calls never returned. Promises made and not kept. Never returned call asking about promise made to make up for delay in fixing brand new vehicle. More

Not happy My first service appointment with my new car was not thorough. Fluids were not checked and tire measurements were incorrect. Took my car to another My first service appointment with my new car was not thorough. Fluids were not checked and tire measurements were incorrect. Took my car to another dealership the following day to get everything re checked and problems were found. Now taking care of my car there. More

Good service. Polite staff. Free coffee and donuts. Clean bathroom. Detailed receipt on the work done in the vehicle. Comfortable waiting area. Overall satisfied with the servic Free coffee and donuts. Clean bathroom. Detailed receipt on the work done in the vehicle. Comfortable waiting area. Overall satisfied with the service. More

John Howard in Service Doesn't get any better than John. Fixes what you need, provides best price available, and keeps you informed of your cars progress. No need to go an Doesn't get any better than John. Fixes what you need, provides best price available, and keeps you informed of your cars progress. No need to go anywhere else by Rizza. More