Rizza Cadillac Buick GMC - Service Center

Car owner Custmer service girl in the service are was Verry polite and well known everything about car servises. I thing she should deserve the Verry good payme Custmer service girl in the service are was Verry polite and well known everything about car servises. I thing she should deserve the Verry good payments for what she does there More

Great service! Danielle was very helpful with making my service timely and efficient. She volunteered a rental car so I could get my errands completed while my car w Danielle was very helpful with making my service timely and efficient. She volunteered a rental car so I could get my errands completed while my car was being serviced! It was a very productive morning. She also made sure I had my car back in time to make it to work. More

Road side assistance The assistance was okay. The tech very helpful jumped started car but carried no battery to replace the DEAD one in my car. I called him again later The assistance was okay. The tech very helpful jumped started car but carried no battery to replace the DEAD one in my car. I called him again later when the car would not start. He was off duty but suggested to call the 800 number, I had to have a working car before Monday morning I had to be at church by 5:30 am and then had to do two funerals. So could not sit and have car towed or wait till later Monday morning to get this resolved.. The 800 number connected me with a tech from Shirley Cadillac in Oak lawn who came at 5:30 Sunday evening and replaced the battery. The tech from Rizzo does not carry batteries. Otherwise in service is great More

I was greeted with a smile and service was quick and effici! Because of the service quick efficient and the people are very kind and understanding and they care about your time it shows they want your business!! Because of the service quick efficient and the people are very kind and understanding and they care about your time it shows they want your business!!! More

Good. I think when making an appointment for oil change it should have taken less time. It took 1 and half hour. Everyone was very courteous and informative I think when making an appointment for oil change it should have taken less time. It took 1 and half hour. Everyone was very courteous and informative. Thank you. More

Horrible The service manager procracinates tremendously! People had their vehicles already serviced and were waiting in the waiting room and he had all the pap The service manager procracinates tremendously! People had their vehicles already serviced and were waiting in the waiting room and he had all the paperwork done but he would rather sit and talk to others rather then get clients out the door! Would tell you it would only be an hour for your car to be repaired when it would take almost two just to get it in the shop.” Then is when it took more then an hour just to fix a door handle! Would not answer any questions well about anything. Looked more like as if you were a problem just asking a question. More

Fast and friendly service each time I visit. The service teams values my business and my time. I greatly appreciate their attitude of excellent service. each time I visit. The service teams values my business and my time. I greatly appreciate their attitude of excellent service. More

Danielle is the best!!!! I have always had a pleasant experience(on the Cadillac side😉) even when I leave paying an arm, a leg, and my first born. Love you guys keep up the I have always had a pleasant experience(on the Cadillac side😉) even when I leave paying an arm, a leg, and my first born. Love you guys keep up the great work!! thanks Danielle!!! More

Recall Had an appointment for our call because of a recall. Jon in service was great, scheduled when it was convenient with me and was provided a loaner. E Had an appointment for our call because of a recall. Jon in service was great, scheduled when it was convenient with me and was provided a loaner. Explained the process for the repair. Car porter was excellent too, greeted with a smile and hello. More

Excellent Service again was great. Everyone knows me, they greet me with a smile. We laugh together and get back to work. Everything was ready for me when I got Service again was great. Everyone knows me, they greet me with a smile. We laugh together and get back to work. Everything was ready for me when I got there. I dropped my car off picked up a loaner and was out in less than 15 minutes. That’s great service!! More