Rizza Cadillac Buick GMC - Service Center

Was Under Warranty!! I went in for a simple oil change (and a new battery) on my 2014 LaCrosse. The service tech returned shortly after we sat down and informed us that w I went in for a simple oil change (and a new battery) on my 2014 LaCrosse. The service tech returned shortly after we sat down and informed us that we had a serious oil leak. He said the cost to repair was around $2,800. But he said it would be covered under the power train warranty. They gave me a loaner vehicle and my car was repaired at no cost to me!!! They could have just ignored the problem, since a shield under the car hid the problem from me. GREAT TEAM!!!! More

Cadillac maintenance I had a very pleasant time having the XT5 receive regular service at Rizza. Daniele was especially helpful. I plan to have the vehicle maintained her I had a very pleasant time having the XT5 receive regular service at Rizza. Daniele was especially helpful. I plan to have the vehicle maintained here More

My Baby Hit Me with a Surprise U know it's not a good feeling when U got to bring ur vehicle back again!!! But by no means it's not the dealership's fault,my truck has 285k miles & U know it's not a good feeling when U got to bring ur vehicle back again!!! But by no means it's not the dealership's fault,my truck has 285k miles & it will be 12 years this when July!! Things r bound to happen but,I'm so grateful that Rizza GMC came to my rescue!! I have to admit my truck feels so good right now!!! Its back to being mechanically sound again!! Real nice & quiet!! Kyle & Paul has done it for me again!! The cost was very reasonable,no complaints at all!! The motto is "Keep them trucks on the road"! Thank Rizza GMC for putting back on the road!!! She rides beautifully on the highway again!! Like I said before I will be buying my next truck from THIS dealership. More

Oil change My seat was was making a noise & Rebecca noticed the frame need to be replaced. She had the technician check it & he agreed. I was so thankful. My seat was was making a noise & Rebecca noticed the frame need to be replaced. She had the technician check it & he agreed. I was so thankful. More

Great service Everyone was so efficient. The service writer and the cashier was so nice. The Cashier even gave my little girl a tiara and magic wand. The people the Everyone was so efficient. The service writer and the cashier was so nice. The Cashier even gave my little girl a tiara and magic wand. The people there are awesome. More

Elated I felt welcome and the wait was pleasant. Danielle kept me informed throughout my visit. She was warm and very friendly. My last visit was with Rizza I felt welcome and the wait was pleasant. Danielle kept me informed throughout my visit. She was warm and very friendly. My last visit was with Rizza Porsche. More

Service Department The service department staff, especially Danielle, was very knowledgeable about what was wrong with my vehicle before the mechanic saw it. She was use The service department staff, especially Danielle, was very knowledgeable about what was wrong with my vehicle before the mechanic saw it. She was user friendly! More

Professional service Stopped in to have my cue screen looked at because it had internal cracks . Rebecca looked at it and checked my warranty . Said it would be covered un Stopped in to have my cue screen looked at because it had internal cracks . Rebecca looked at it and checked my warranty . Said it would be covered under warranty . Ordered new cue and set up appointment. Broughr car in on set day and time . Was told service was due and would be taken care of . Repair and service was done under the time quoted. Was a great experience as always . More

Service From start to finish service department staff Kyle was professional and courteous. When I received my vehicle back I was informed with information tha From start to finish service department staff Kyle was professional and courteous. When I received my vehicle back I was informed with information that was understandable and with options. More

Great service Danielle went out of her way to answer questions that I had without making me feel really stupid. She is the greatest as are all the service people. Danielle went out of her way to answer questions that I had without making me feel really stupid. She is the greatest as are all the service people. More