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Rizza Cadillac Buick GMC - Service Center

Tinley Park, IL

4.5
2,270 Reviews

2,270 Reviews of Rizza Cadillac Buick GMC - Service Center

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January 31, 2019

Professional and always very helpful Everytime I have taken my vehicle to Rizza Cadillac in Tinley Park they are always pleasant and processional. They take care of things needed and alwa More

by Repair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle in service
Feb 01, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 30, 2019

Excellent quick service The whole atmosphere was geared towards a great experience for the customer. Often this is just smoke and mirrors but not the case here. Top notch fa More

by Denali16
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle
Jan 31, 2019 -

Rizza Cadillac Buick GMC responded

Thank you so much for taking the time to share your feedback with us. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 29, 2019

Very easy This service is easy to make an appointment, and everyone in service is very nice. I recommend this service group for anything from oil changes to big More

by EmilyM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
Jan 30, 2019 -

Rizza Cadillac Buick GMC responded

We appreciate your kind words about the entire service team. Thank you for continually choosing Rizza Cadillac Buick GMC for your vehicle needs. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 27, 2019

RIZZA SERVICE TEAM RIZZA CADILLAC has a Professional and Knowledgeable Service Personnel. I Thank You for your wonderful Service. Kudos to Danielle, Rebecca and the Ot More

by IGCHEEKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle O'Connell, Rebecca de'Andrea, John Howard, Jacob, ? Other RIZZA Cadillac and Buick Service Personnel who I can recognize but did not list their names..., Marcelino Alfaro, Joe Uccardi
Jan 29, 2019 -

Rizza Cadillac Buick GMC responded

Thanks for this great review! We can't tell you enough how much we appreciate Danielle, Rebecca and the team. We are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 27, 2019

Great service all around I was very pleased how John, took care of me and got me out quick! He gets a 10 for a rating from me! Thank you! More

by jr1906
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
Jan 29, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for this great review! We're excited to hear that John took care of you! He is a great asset and we appreciate all he does. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 26, 2019

Easy transition from getting in to having a loner ready Great communication and ease of getting in and out from loaner car to info needed on service by Danielle! Great work and walk thru of service. More

by Fish3321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle in Service
Jan 29, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. We look forward to seeing you down the road. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 25, 2019

Very friendly to the point not pushy when I declined New tir I’ll be back the staff was very friendly they fixed my radio and did oil change she pointed out what needs servicing without being pushy More

by GrannysCaddy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gal in service department with blonde shoulder length hair
Jan 29, 2019 -

Rizza Cadillac Buick GMC responded

It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for continually choosing Rizza Cadillac Buick GMC for your vehicle needs. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 24, 2019

A-1 customer service Easy appt day and time Loaner vehicle Flawless service Professional Becky was very accommodating Vehicle was shiny and clean upon pickup Extr More

by C.NOTO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Becky in service
Jan 25, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Best, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 23, 2019

great service The people and the service were great. I called in at 9 am and had a 10 am appointment. I was on my way home in a little over an hour. You cant bea More

by SPORTNBLONDIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
johnny howard, jeff
Jan 24, 2019 -

Rizza Cadillac Buick GMC responded

We would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We look forward to working with you again! Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

January 22, 2019

Exceeded expectations I brought truck in to remove 3 dents I located. Dealership took time to put truck under light to inspect themselves and they found more and repaired More

by LECHELLE72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager
Jan 24, 2019 -

Rizza Cadillac Buick GMC responded

Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, J.C Rocha- Business Development Manager- jrocha@rizza.com

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