Rizza Cadillac Buick GMC - Service Center

Excellent service and reaponse Initially I was put in touch with Rizza as I was looking for a place to service a Hummer H1, which there are very few places that specialize. Fortunat Initially I was put in touch with Rizza as I was looking for a place to service a Hummer H1, which there are very few places that specialize. Fortunately I connected with John Howard in the service department who was very helpful in explaining Rizza's capabilities. When I took the vehicle in the check in process was simple, no hidden surprises, and same when the vehicle was done. Would highly recommend Rizza for service of any vehicle. More

Had a new sunroof installed. The servicemen were very nice and patient. The work was done very well. I would definitely recommend having work done at this GMC shop. I am very ha The servicemen were very nice and patient. The work was done very well. I would definitely recommend having work done at this GMC shop. I am very happy with my new sunroof! More

Preventive Service Awareness During a regular service visit for an oil change / winterization swrvices the technician notified me of an undercarriage Robles that I was not aware o During a regular service visit for an oil change / winterization swrvices the technician notified me of an undercarriage Robles that I was not aware of. The problem could eventually cause damage to the radiator, thank you. More

Danielle at Rizza Cadillac is awesome From the time I purchased my new 2015 SRX to bringing it back for routine and other maintenance the customer service has been excellent. Danielle O'Co From the time I purchased my new 2015 SRX to bringing it back for routine and other maintenance the customer service has been excellent. Danielle O'Connor in service is always providing excellent customer service. She is AWESOME!! More

Repair lifters and cams Dealer was able to fix my engine noise and was very knowledgeable . I was happy they were able to fix it and I received a loaner to use. Dealer was able to fix my engine noise and was very knowledgeable . I was happy they were able to fix it and I received a loaner to use. More

Quick and efficient From check in to payment, the procedure was quick and efficient. Becky, my customer service representative even assembled the Rebate Form and require From check in to payment, the procedure was quick and efficient. Becky, my customer service representative even assembled the Rebate Form and required receipt for mailing! A thorough explanation of mechanical details and suggested service was given. More

Customer care w/ a smile Super easy process from A to Z. Thanks for the easiest experience ever. They provided me a courtesy car and gave me an appointment within a day. Super easy process from A to Z. Thanks for the easiest experience ever. They provided me a courtesy car and gave me an appointment within a day. More

POLITENESS and specialists in their fields. They didn't try to sell you something you didn't need. Professional and specialists in their field. Politeness. I don't recalled anyone's name. Thank They didn't try to sell you something you didn't need. Professional and specialists in their field. Politeness. I don't recalled anyone's name. Thank you Shirley Fletcher More

Service visit 1/7/19 Daniel was very patient helpful and friendly . She researched my issue with the phone charger and gave helpful information.I was also notified of an i Daniel was very patient helpful and friendly . She researched my issue with the phone charger and gave helpful information.I was also notified of an issue that missed. All of my issues were resolved in a courteous friendly manner. More

Danelle Service was done in a timely manner fortunately everything was covered under my extended warranty I had a few other things done that mileage indicate Service was done in a timely manner fortunately everything was covered under my extended warranty I had a few other things done that mileage indicated needed everything is up and is working. working with Danielle O’Conner as my service advisor was a pleasure she’s very thoughtful and very understanding overall experience was five stars More