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Roanoke Motor Company

Roanoke, IL

4.6
82 Reviews

1313 W Front St

Roanoke, IL

61651

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82 Reviews of Roanoke Motor Company

April 04, 2019

Is this the best dealer around? We've bought numerous vehicles from numerous dealers all around the area. This dealership is unique! Friendly atmosphere. Very laid-back and relaxed. More

by Ebert97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
Apr 05, 2019 -

Roanoke Motor Company responded

We're thrilled you had a fantastic buying experience with our dealership. Thanks so much for sharing the awesome feedback and rating. We'll pass your compliments to our team. Please visit us again anytime!

March 28, 2019

Refused to work on my Jeep Sales may be great, service totally failed me. Wanted to replace my heater core when I only needed a coolant flush. Then refused to work on my pano More

by Kenb1368
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brett, Customer Service
Mar 29, 2019 -

Roanoke Motor Company responded

Hi Ken, Thank you for taking the time to share your feedback with us. I regret learning that your service experience with us left you with an overall negative impression of our dealership. This is never our intention, and rest assured that achieving your full satisfaction is always our priority. Please feel free to reach out to me so we can address your concerns in regards to your Jeep. I look forward to the chance to connect with you. Best, Matt Gastman 309-923-7171

March 14, 2019

Great experience! I know Matt and Aaron and my family has been dealing here for a few years. Top notch folks with down home service. First Dodge product I’ve purchased More

by Revthreep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Service
Mar 14, 2019 -

Roanoke Motor Company responded

We appreciate the awesome 5-star review of our dealership. Thank you so much for the recommendation!

March 12, 2019

Awesome dealership This was my third purchase from Matt Castman at Roanoke Motors. Very please with all three purchases. Matt went out of his way to find the Ram I was l More

by GraniteRam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick in service and Aaron in finance, Customer Service
Mar 13, 2019 -

Roanoke Motor Company responded

Thank you for the positive review and rating! We are happy to know that you are a loyal customer and that Matt is always helpful during your visits. It is great to know that Matt provides great customer service and that he was able to find the RAM you were looking for. We appreciate you recommending us and we hope that you will continue to visit us in the future!

February 18, 2019

Amazing car buying experience! Easily the smoothest car buying experience I’ve had so far. Instead of spending my entire day at the dealership, Matt had me in and out with a car in More

by Payton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Service
Feb 18, 2019 -

Roanoke Motor Company responded

Payton, Thank you for your positive review! It's good to know that Matt provided you with great service. We value your business and look forward to working with you again!

February 17, 2019

Great car buying experience Bought many vehicles here and will come back. Friendly staff made a great all around experience. Relaxed atmosphere. Great service department too. More

by Jack007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Opie in sales
Feb 17, 2019 -

Roanoke Motor Company responded

We appreciate the continued patronage, Jack. Let us know if there is ever anything with which we may assist you. Have a great evening.

February 16, 2019

Fair and Honest Worth the Drive Go see Matt Gastman at Roanoke Motors it’s more than worth the drive. Won’t buy another car anywhere else! You won’t regret it More

by Toni009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Gastman
Feb 17, 2019 -

Roanoke Motor Company responded

Thank you so much for sharing! We are delighted that Matt provided you with an excellent buying experience. Happy driving!

February 05, 2019

Comfortable My husbNd and I have been going to Roanoke for several years. When he passed I told them I was counting on them to be honest and take care of my vehic More

by Ggma Vicki
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt and Rick, Customer Service
Feb 05, 2019 -

Roanoke Motor Company responded

Thank you for taking the time out of your day to share your experience with us. We appreciate your business and invite you to come back and see us anytime.

February 02, 2019

Car problems Very helpful. They got me in and out with the part in order that I need for my 2014 Ram 1500. I would recommend them. More

by Ram owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Hammer, Customer Service
Feb 03, 2019 -

Roanoke Motor Company responded

Thanks for the 5-star review of our dealership. We're glad your experience with us was a great one and we thank you for the recommendation. Come see us whenever you need us!

January 24, 2019

Junior was born! I love “Junior” my new 2019 Jeep Wrangler Unlimited Rubicon! My experience at Roanoke Motors was excellent from Bob Sauder, my salesman, to Aaron Hoff More

by Junior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Customer Service
Jan 25, 2019 -

Roanoke Motor Company responded

Hello, Congratulations on the addition of "Junior"! Our team will be overjoyed to hear that you are pleased with their services. We look forward to seeing you and Junior at your first scheduled "Checkup". Have a wonderful day!

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