Rob Lambdin's University Dodge RAM

Although it took a long time to get parts (7-8months), and my truck had ants and little roaches everywhere upon pickup, the experience was ok. They gave me a loaner while we waited another month because o and my truck had ants and little roaches everywhere upon pickup, the experience was ok. They gave me a loaner while we waited another month because of a damaged part, which I greatly appreciated. More

Understaffed, hire more service advisors. Nobody at the desk for too long. My mechanic was your best representative. Very polite & friendly. I go to Pines Ford with my other car and have a be Nobody at the desk for too long. My mechanic was your best representative. Very polite & friendly. I go to Pines Ford with my other car and have a better experience. More

Great dealer, great service, great prices! Babu was great he followed up after the sale which is rare for salesman these days. Babu was great he followed up after the sale which is rare for salesman these days. More

Came in for a specific problem and request. Asked to have USB hub changed out. Within 30 seconds writer said no whole radio needs to go. Asked him to please look at it have the tech look at it. Asked to have USB hub changed out. Within 30 seconds writer said no whole radio needs to go. Asked him to please look at it have the tech look at it. Also said I would pay for the hub and if didn’t fix it then we can go from there. Calls after lunch and says that need new radio. That tech plugged in usb cord and that’s how he knows. No scan, no troubleshooting just an update from service writer for commission. Picked up truck and took to a trusted mechanic across town. Changed out usb hub ($40 part) and problem solved. I’ll never be back for anything, not first incident with service. Multiple incidents of dishonesty and or incompetence, either way we can’t do business. Good bye More

Detail/car-had to go back over and wipe wax off-not happy/crappy detail happy/crappy detail More

Claude helped us find a vehicle just right for our needs and get us a great deal. and get us a great deal. More

The “Express Service” sign should be taken off the building. An oil change and software update took 4+ hours. The service advisor did not keep me updated and was nowhere to be found. I had to seek out building. An oil change and software update took 4+ hours. The service advisor did not keep me updated and was nowhere to be found. I had to seek out a manager for answers. The he amenities here are poor with almost no indoor seating. More

Two hours and 10 minutes for an oil change. Nothing express or fast abut that! Very disappointing. Nothing express or fast abut that! Very disappointing. More

The dealership always looks after it's customers no matter who. Would always recommend this dealer. matter who. Would always recommend this dealer. More

If I could give a Lower grade I would. I paid $2000 and the very same day my car ran hot. Returned that day and for more than a week your techs were supposed to be working on my car. Again I paid $2000 and the very same day my car ran hot. Returned that day and for more than a week your techs were supposed to be working on my car. Again my car was not fixed. Your dealership took nearly 3 months to say that I needed a new engine that your associate quoted for over $17,000. Very disappointing to have my car serviced at your location. More