
Rob Sight Ford
Kansas City, MO
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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The customer service provided by the employees in the service department was excellent. They made me feel very important and very appreciated as a customer. While I waited for my vehicle to be serviced service department was excellent. They made me feel very important and very appreciated as a customer. While I waited for my vehicle to be serviced, I visited the showroom and looked at new cars for at least 15 minutes. During that time, my presence was never even acknowledged by a sales person. I saw a couple salesmen huddled in an office with the door closed but they appeared too busy to be disturbed by a customer. Your sales department needs to take lessions from the service department!!! I believe they could really learn something about customer service. More
I really liked working with this dealership. They seem like a small family business. Everyone there knows me by name already. They genuinely seem intersted in my happiness. like a small family business. Everyone there knows me by name already. They genuinely seem intersted in my happiness. More
This is a fanatastic dealership and the sales person I dealt with, Jeff Hawkins, truly exceeded my expectations. It is I pleasure purchasing vehicles at Rob Sight Ford. dealt with, Jeff Hawkins, truly exceeded my expectations. It is I pleasure purchasing vehicles at Rob Sight Ford. More
Wonderful customer service! Jeffrey took great care of us and made sure everything was perfect! Even our first visit for an oil change was flawless! Definitely buying our next car from him! us and made sure everything was perfect! Even our first visit for an oil change was flawless! Definitely buying our next car from him! More
Initially inquired about new vehicle but then asked about program car. Very positive experience. Purchase 2011 program Flex 13K miles. Experience 6 years ago with prior Dealership. Hoped for as good an e program car. Very positive experience. Purchase 2011 program Flex 13K miles. Experience 6 years ago with prior Dealership. Hoped for as good an experience and so far have received all I hoped for. More
Mr. Hawkins made my car buying experience very easy and stress free. He took the time to set up and show me all the new options on my car. I would highly recommend him. stress free. He took the time to set up and show me all the new options on my car. I would highly recommend him. More
Great service. Jeff the sales person was helpful and no pressure. His follow up on my satisfaction has been great as well. I would highly recommend Rob Sight Ford to anyone looks g for a great car. pressure. His follow up on my satisfaction has been great as well. I would highly recommend Rob Sight Ford to anyone looks g for a great car. More
everything was great! Everytime I come in for service, it is done correctly and on time, if not I get a loaner car for my convenience. excellent customer service, is done correctly and on time, if not I get a loaner car for my convenience. excellent customer service, More
My only complaint would be the charges for programming the key fob were not provided in advance. I should have asked, but it would have been nice to have all of the services and fees covered before the wo the key fob were not provided in advance. I should have asked, but it would have been nice to have all of the services and fees covered before the work. More
Treated very fairly, friendly by all at dealership. Salesman was very thorough with sales and initial use of car details. Facility very clean and up to date. Richard Orr Salesman was very thorough with sales and initial use of car details. Facility very clean and up to date. Richard Orr More