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Robbins Nissan

Humble, TX

3.5
128 Reviews

18711 US-59

Humble, TX

77338

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Showing 128 reviews

January 08, 2016

DIDNT GET WHAT I WANTED I wanted a nice vehicle but the one of the salesman said it was 3000 more and i couldn't afford it how does he know what i can or cant afford he didn' More

by BA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
dont remember their name but i know they are not on list
Jan 12, 2016 -

Robbins Nissan responded

I appreciate you notifying us about your concerns with your recent experience at Robbins Nissan. We take feedback seriously because we want to make sure we are continually doing our best to make sure customers are happy. That being said, I am very disappointed to hear that you are unhappy with your purchase. We want each and every one of our customers to leave our dealership fully satisfied with our service and with their vehicle. I would love to speak with you personally so that we can figure out a way to make this happen for you. You can contact me at (281) 446-3181 at your earliest convenience. I look forward to our conversation and hope to make improvements where I can. Chris Godwin General Manager Robbins Nissan

December 28, 2015

Excellent Service Everyone from the moment I drove up and they greeted me were very courteous and helpful. Fast service, awesome customer service. Comfortable waiting More

by CarlaS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service team
Dec 29, 2015 -

Robbins Nissan responded

Thank you for the great review, Carla! I am honored to hear such a long list of things you enjoyed about our dealership from our dedicated staff to our comfortable amenities. We appreciate your business and look forward to working with you again soon.

December 27, 2015

Not Professional My experience: Customer Service is unacceptable. Management is disrespectful and does not respond well or value feedback when informed of their weakn More

by CB1516
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Manager
December 18, 2015

Love Robbins Nissan! Thanks to Patrick Uhlig, Alex Tarantino, and Paul Christian at Robbins Nissan! My 2013 Altima was totaled from a high speed rear-impact, but I walked More

by MarnaK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Christian, and Samantha Katasaros, Patrick Uhlig, Alex Tarantino, Paul Christian
Dec 21, 2015 -

Robbins Nissan responded

Thanks for the great review. We try to make you as a customer feel like you are getting the best experience possible.

December 03, 2015

Run away fast as you can Horrible customer service practices are in place at Robbins. Being told that prices on the website and emailed price quotes are not guaranteed to be a More

by Tundra82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Paul Poock, Chris Godwin, Marc Anglade
Dec 04, 2015 -

Robbins Nissan responded

I am so sorry for the concerns that you experienced when you were at Robbins Nissan. I would love to talk to you and resolve and outstanding concerns you have with the dealership so we can satisfy you and improve our business for our future customers. Please feel free to call me at 972-689-8006. I look forward to assisting you! Chris Godwin General Manager 972-689-8006

November 17, 2015

Great Car Buying Experience I was treated kindly and with respect. Everyone was helpful, and the salesman, Cliff Gatlin, was friendly and really seemed to know his business. He s More

by carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Gatlin
Nov 18, 2015 -

Robbins Nissan responded

We’re so glad that Cliff was able to help you and make you feel comfortable. You know where to find us if you need anything else, and thanks for the wonderful recommendation!

October 29, 2015

Buying a Rouge I was shopping online computer comparing vehicle prices, then decided Robbins had the best pricing on what I was looking to purchase. Filled out some More

by jsmith4861
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Poock, Patrick Uhlig
Nov 04, 2015 -

Robbins Nissan responded

Jsmith4861, We understand more than anyone that the car buying experience can be a stressful one, so we strive to make it as easy as possible for our customers. We’re so happy you were satisfied with our dealership and we hope you enjoy that new Rogue! Thanks for the great review!

October 26, 2015

The dealership went above and beyond-during service I took my car to get serviced on a Friday. I needed an oil change, my windshield wiper was broken-several minor things. I dropped it off in the mornin More

by kpeay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Poock
Oct 27, 2015 -

Robbins Nissan responded

Thank you for the 5 stars and kind words about our dealership. We are so happy we were able to help with your service needs. If any automotive needs arise in the future, please don't hesitate to ask. We are happy to help!

October 09, 2015

Great Service. Friendly Staff . Great Experience . Friendly Staff. I felt really comfortable going to this dealership. Mr. Bobby Waheed was Wonderful !!! We exchanged abo More

by mercedes.g.morales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Waheed
Oct 13, 2015 -

Robbins Nissan responded

Thanks for the great review! We appreciate your business.

September 29, 2015

Extremely Satisfied! Great experience with Roderick King (Salesman) & Mr Bryant (finance manager)Also,the sales manager was very helpful in the deal(forgot name) Everyone More

by msteven3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roderick King
Sep 29, 2015 -

Robbins Nissan responded

Thank you for the wonderful review! We are happy you enjoyed working with Roderick and the rest of our team. Your business is truly valuable to us and we hope to see you again soon. Enjoy your new car!

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