Robbins Nissan
Humble, TX
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Excellent customer Service Raul Valles was very courteous and attentive to my car shopping needs. He made sure I was comfortable during my times of waiting by offering me drink Raul Valles was very courteous and attentive to my car shopping needs. He made sure I was comfortable during my times of waiting by offering me drinks. I usually hate car shopping, but Raul Valles made this a painless experience and was able to assist me in getting the exact car I wanted! I really appreciate his help and plan to refer him to all my friends if they become interested in car shopping. More
Great Experience!! Raul Valles sales associate was very helpful and no pressure. He made the experience stress free. I would recommend any of my friends and family to Raul Valles sales associate was very helpful and no pressure. He made the experience stress free. I would recommend any of my friends and family to this dealership. Raul is my "Car Guy" from now on. He has even assisted me in getting a second car for my daughter. This dealership has a great atmosphere. The sales associates are knowledgeable and attentive. Most important of all they worked within my budget to find a dependable and affordable car. Satisfied Customer, Helen New Caney Texas More
DIDNT GET WHAT I WANTED I wanted a nice vehicle but the one of the salesman said it was 3000 more and i couldn't afford it how does he know what i can or cant afford he didn' I wanted a nice vehicle but the one of the salesman said it was 3000 more and i couldn't afford it how does he know what i can or cant afford he didn't even try and work with me on this so i bought a SUV i am not happy with, i will be trading it in soon and go back to my Toyota. Never deal with them again. Don't see either one of the salesman that I dealt with on the list below so i guess they are not there anymore. More
Excellent Service Everyone from the moment I drove up and they greeted me were very courteous and helpful. Fast service, awesome customer service. Comfortable waiting Everyone from the moment I drove up and they greeted me were very courteous and helpful. Fast service, awesome customer service. Comfortable waiting room with free water and snacks. More
Not Professional My experience: Customer Service is unacceptable. Management is disrespectful and does not respond well or value feedback when informed of their weakn My experience: Customer Service is unacceptable. Management is disrespectful and does not respond well or value feedback when informed of their weaknesses and inferior products. More
Love Robbins Nissan! Thanks to Patrick Uhlig, Alex Tarantino, and Paul Christian at Robbins Nissan! My 2013 Altima was totaled from a high speed rear-impact, but I walked Thanks to Patrick Uhlig, Alex Tarantino, and Paul Christian at Robbins Nissan! My 2013 Altima was totaled from a high speed rear-impact, but I walked away (a bit sore, lol) and these great folks brought cars up to me curb-side at dealership so I wouldn't have to walk around, and ultimately got me into my new Altima Special Edition! I love your dealership, staff and my new car More
Run away fast as you can Horrible customer service practices are in place at Robbins. Being told that prices on the website and emailed price quotes are not guaranteed to be a Horrible customer service practices are in place at Robbins. Being told that prices on the website and emailed price quotes are not guaranteed to be accurate or even valid. I will never step foot in this dealership again. Buy a Toyota or go see the Honest people at Baker Nissan. Now I am being harassed by email More
Great Car Buying Experience I was treated kindly and with respect. Everyone was helpful, and the salesman, Cliff Gatlin, was friendly and really seemed to know his business. He s I was treated kindly and with respect. Everyone was helpful, and the salesman, Cliff Gatlin, was friendly and really seemed to know his business. He seemed to care about me, wanting to help me and made me feel comfortable throughout the process. I would highly recommend your company to others. Thanks More
Buying a Rouge I was shopping online computer comparing vehicle prices, then decided Robbins had the best pricing on what I was looking to purchase. Filled out some I was shopping online computer comparing vehicle prices, then decided Robbins had the best pricing on what I was looking to purchase. Filled out some information online of the vehicles requirements sent it to the Dealership and a salesperson called me. Went to the dealership was treated excellently and in no time walked out with a new Rouge. More
The dealership went above and beyond-during service I took my car to get serviced on a Friday. I needed an oil change, my windshield wiper was broken-several minor things. I dropped it off in the mornin I took my car to get serviced on a Friday. I needed an oil change, my windshield wiper was broken-several minor things. I dropped it off in the morning and had a coworker take me to work and figured I would return for it at lunch time. I had several work emergencies happen that day, and was not able to take a lunch break and had to stay late at work. At 6:20 when I was finally able to leave work, I realized that the service department was closed and I had forgotten all about picking up my car. I called and spoke to the manager on duty and he was beyond helpful and friendly! They went the extra mile to get my keys out of the service department and make sure I was able to get my car that evening. They never acted annoyed or inconvenienced with me-just treated me with friendliness, kindness, and helpfulness. Everyone I dealt with was incredible and Paul Poock made me feel so grateful I chose Robbins Nissan for my service needs More

