
Roberson Motors
Salem, OR
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I really enjoyed working with the Service Dept staff. Sam and the others were great. Sam communicated very well both in person and over the phone. Sam and the others were great. Sam communicated very well both in person and over the phone. More
I went in for a transmission problem for the 3rd or 4th time. I was very pleased with Evan and his crew who finally got thru to Chrysler to get me a new one. The loaner they gave me was greatly appreciat time. I was very pleased with Evan and his crew who finally got thru to Chrysler to get me a new one. The loaner they gave me was greatly appreciated. The new one is working great. It pays to buy local. More
Quick and easy. Already had approved loan. Pick out my car. Sign papers, out the door in a hour. Friendly. Check on you afterwards to see how everything doing. car. Sign papers, out the door in a hour. Friendly. Check on you afterwards to see how everything doing. More
It’s been almost 4 weeks since my wife and I purchased the 2018 Yukon and we are still getting the run around on the 2nd key for the vehicle. Supposedly the used care manager says it’s at the Albany deale the 2018 Yukon and we are still getting the run around on the 2nd key for the vehicle. Supposedly the used care manager says it’s at the Albany dealer and we is going to check. Well it’s been 4 weeks and and still nothing. My finance experience was great. The sales side of it was not so good. More
Scott was very friendly and helpful. We didn’t feel badgered or too much pressure. They were able to quickly wrap up the sale and even stayed late to do so. It was the least stressful car shopping expe badgered or too much pressure. They were able to quickly wrap up the sale and even stayed late to do so. It was the least stressful car shopping experience we have had. More
Everything was excellent except I wasn't shown the car fax until it was time to sign all the paperwork. Wasn't happy about that. Also I was there way to long. Shouldn't take 7 hrs to buy a vehicle. I was fax until it was time to sign all the paperwork. Wasn't happy about that. Also I was there way to long. Shouldn't take 7 hrs to buy a vehicle. I was there at 9am and didn't leave until after 4pm. Not happy about that. I even told the salesman first thing I didn't want to be there all day..but they didn't seem to care about that at all. But I love the vehicle I bought so I can get over it. Should be a quicker way to buy a vehicle without taking 7 to 8 hrs. More