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Robert Brogden Buick GMC

Olathe, KS

4.7
5,513 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,513 reviews

September 23, 2023

Jim was patient and very helpful he took time to show me the functions of the Buick Encore Thanks More

by erhayes796
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jimmy Adams
Sep 25, 2023 -

Robert Brogden Buick GMC responded

Congratulations on your new vehicle. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Jimmy was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Robert Brogden Buick GMC Team

September 22, 2023

Ernie Vila was a great person and enjoyed working with him. Although there was some disappointment in the final price. Ernie would answer my question or seek out the correct information. Ernie and I fo More

by fneuer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Robert Brogden Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, The Robert Brogden Buick GMC Team

September 21, 2023

Just an excellent service and a friendly service consultant. One of my accessories order was received and is useful. More

by MIKEPSCATS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Habiger
Sep 22, 2023 -

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

September 21, 2023

Always a good experience. Lee was able to get my truck in in a timely fashion and was completed at the time he quoted me. super good reliable service every time I come here! More

by DGARDNER2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Habiger, Brian Everhart
Sep 22, 2023 -

Robert Brogden Buick GMC responded

It’s great to know that Lee provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Robert Brogden Buick GMC Team

September 20, 2023

Timely, professional service. Worked quickly while I waited. Completed more quickly than anticpated. Great experience More

by jtpeterzalek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
Sep 21, 2023 -

Robert Brogden Buick GMC responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Robert Brogden Buick GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

September 19, 2023

Called the dealership at 9:00 am to see if the vehicle was still available, and it was. Went there and had the deal done within 30 minutes. Very painless and simple transaction. Ryan O'Conner was very hel More

by dave.achten
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Robert Brogden Buick GMC responded

Congratulations on your new vehicle, Dave. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Ryan was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Robert Brogden Buick GMC Team

September 17, 2023

Jimmy Adams works tremendously hard to overcome the crap that others in this dealership create. Terrie spoke poorly of other customers in our presence and aggressively tried to upsell junk as part of fin More

by Stylinson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Terrie Horton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Adams 5 stars
Sep 18, 2023 -

Robert Brogden Buick GMC responded

Customer satisfaction is one of our main priorities, and it seems as if we did not meet your expectations. We understand the car-purchasing process may be stressful and time-consuming, but our staff is dedicated to making that process as fast and easy as possible. If there is anything our staff can do to fix your experience, please do not hesitate to reach out to us directly. Sincerely, The Robert Brogden Buick GMC Team

September 16, 2023

I had an excellent experience at Robert Brogden GMC. The sales associate, Jimmy, was very helpful and knowledgeable. He provided outstanding service. The rest of the crew was also very kind. Inventory w More

by ryan.e15
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Adams
Sep 18, 2023 -

Robert Brogden Buick GMC responded

Ryan, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Robert Brogden Buick GMC! If there is anything else we can do for you, please feel free to give us a call. Sincerely, The Robert Brogden Buick GMC Team

September 16, 2023

Highly Impressed with overall experience. Staff was great. I would highly recommend this place for service! More

by halljr668
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Storey
Sep 18, 2023 -

Robert Brogden Buick GMC responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Robert Brogden Buick GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

September 16, 2023

Very easy to work with. Timely appointment; service was great; with a short time in the waiting room. More

by HODGESALLIANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
Sep 18, 2023 -

Robert Brogden Buick GMC responded

Thank you for the kind words. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Robert Brogden Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, The Robert Brogden Buick GMC Team

Sep 19, 2023 -

HODGESALLIANCE responded

*****

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