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Robert Brogden Buick GMC

Olathe, KS

4.7
5,512 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,512 reviews

August 01, 2023

Was timely and performed service. Jamaica was very kind. Had oil change and rotate. Thank you . More

by jerryraiders
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
Aug 02, 2023 -

Robert Brogden Buick GMC responded

Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Robert Brogden Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, The Robert Brogden Buick GMC Team

August 01, 2023

They were on time and efficient. Friendly and communicated very well. My first trip and I was pleased. More

by ckpahls5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
Aug 02, 2023 -

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

August 01, 2023

Jimmy Carpenter is absolutely the best salesman I have ever dealt with! I have bought several vehicles and have never had a more pleasant experience than working with him! More

by thorntonenterprise
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy Carpenter
Aug 02, 2023 -

Robert Brogden Buick GMC responded

Thank you so much for leaving this awesome review of our dealership. Jimmy truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, The Robert Brogden Buick GMC Team

July 31, 2023

Every person that we interacted with at Robert Brogden Buick GMC was amazing. We had a great experience and would definitely buy from here again! More

by jnhill1589
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Leon, Ernie Vila
Aug 01, 2023 -

Robert Brogden Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Robert Brogden Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Robert Brogden Buick GMC Team

July 30, 2023

Jimmy was extremely helpful and made sure we were taken care of the whole time. Very professional. Would highly recommend! More

by mrlecus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Carpenter
Jul 31, 2023 -

Robert Brogden Buick GMC responded

Thank you so much for leaving this awesome review of our dealership. Jimmy truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, The Robert Brogden Buick GMC Team

July 29, 2023

I bought my truck lats year I'm from out town so I did everything by phone and emails everything was good till I sing the contract they take over a week to to send the truck I was ok so the deal is done b More

by isroloco
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul Levin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sebastien
Aug 02, 2023 -

Robert Brogden Buick GMC responded

We appreciate you taking a moment to leave this review detailing your recent visit. Please reach out to me directly whenever you have a free moment as I’d like to hear more about what happened and work together to come to a resolution that improves your experience.

July 29, 2023

The used car I purchased was scratchy and dented when it was delivered. But my guy Jake said he would take cere of the problem. More

by oaktony11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jake Blackmon
Jul 31, 2023 -

Robert Brogden Buick GMC responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Robert Brogden Buick GMC Team

July 29, 2023

Everyone was most helpful from the beginning to end. The wait was longer but that was due to the upcoming holiday. More

by DLRSMALL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Sargent, Brian Everhart
Jul 31, 2023 -

Robert Brogden Buick GMC responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Robert Brogden Buick GMC Team

July 26, 2023

I used them for 19 years and bought 7 vehicles there. Most of my maintenance has been done in their Service Department More

by CJBLIESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
Jul 27, 2023 -

Robert Brogden Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Robert Brogden Buick GMC Team

July 25, 2023

They offered good service and tried hard to make a sell. Please with overall deal More

by ckpahls5
Recommend Dealer
Yes
Employees Worked With
Sam Skid
Jul 26, 2023 -

Robert Brogden Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Robert Brogden Buick GMC Team

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