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Robert Brogden Buick GMC

Olathe, KS

4.7
5,432 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,432 reviews

February 06, 2023

Tobey Weiner was excellent to work with. He was very professional in every way. Give Tobey a raise and a promotion. More

by johnwayne66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tobey Weiner
Feb 07, 2023 -

Robert Brogden Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Robert Brogden Buick GMC Team

February 05, 2023

Dealership and Tino were great, second vehicle we bought from them and easy transaction. Also let us trade out into another vehicle when our original was stuck at the plant with no change in eta on shipping More

by peterlawl84
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Sargent, Tino Stowers
Feb 06, 2023 -

Robert Brogden Buick GMC responded

Thank you for leaving us this great review. We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, The Robert Brogden Buick GMC Team

February 05, 2023

Great buying experience. Team was accommodating and knowledgeable about the vehicles. Definitely recommend buying with Robert Brogdan More

by Chad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Alstatt, Peter Sargent
Feb 06, 2023 -

Robert Brogden Buick GMC responded

Chad, Robert Brogden Buick GMC would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We are very appreciative of your five-star review and recommendation! We thank you for continually trusting us with your car buying needs and it was a pleasure working with you. We hope you enjoy your new vehicle and we look forward to working with you again! Sincerely, The Robert Brogden Buick GMC Team

February 04, 2023

I was happy with the prompt attention we was given. The finance explanation was very good. The only thing was explanation of the vehicle and connecting the phone.. Will come back for that to get a bet More

by DONNAB1959
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Carnes, Spencer Wagner
Feb 06, 2023 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Robert Brogden Buick GMC Team

February 04, 2023

The guys in the shop a very easy to work with and always take good care of me, no matter how big or small my problem may be. More

by ted.russell49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Carnes
Feb 06, 2023 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, The Robert Brogden Buick GMC Team

February 04, 2023

I was very pleased with sales agent Zella Rudolph who helped me throughout the purchase process and afterward. She helped me set up the tech part and explained all the buttons that were new to me. She sh More

by sosoon777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dianne at the desk, Zella Rudolph
Feb 06, 2023 -

Robert Brogden Buick GMC responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Robert Brogden Buick GMC. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Robert Brogden Buick GMC Team

February 04, 2023

We had a $11K repair on a diesel pick-up that was 16K miles our of warranty. While I didn't expect the repair to be free, it would seems it would have been fair to reduce the price given the situation. More

by BHORNUNG
Recommend Dealer
No
Employees Worked With
Lee Habiger
Feb 06, 2023 -

Robert Brogden Buick GMC responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Robert Brogden Buick GMC Team

February 04, 2023

I’m very satisfied with the experience I have had with this dealership, I’m a long time costumer and plan to continue being one, thank you. More

by Dennis winslett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Sargent, Levi Dinsmore
Feb 06, 2023 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

February 03, 2023

Work on truck was good it's the coupon that's not good 89.95 More

by ag539487
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shop
Feb 03, 2023 -

Robert Brogden Buick GMC responded

I can agree the price of everything has gone up I work here and oil change is $107 but for synthetic oil change that is the same cost around town.

Feb 03, 2023 -

ag539487 responded

I was send a coupon for $89.95 I thought the company would honor that but evidently it's just a piece of paper with writing on it and my tires were not rotated and the oil change cost me the same amount as a regular oil change what's the point of a coupon and it does not say anything synthetic oil

Feb 04, 2023 -

Robert Brogden Buick GMC responded

Yes that is the oil recommended by most all Manufacturers.

February 02, 2023

Very easy to work with and was flexible with my wife signing after the initial meeting More

by sjspears1021
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Sargent, Levi Dinsmore
Feb 03, 2023 -

Robert Brogden Buick GMC responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Robert Brogden Buick GMC Team

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