Robert Brogden Buick GMC

They were willing to work with me to have truck now and bring in the truck I requested. Sales staff seem eager to please, also the manager was hands on in working out a deal. bring in the truck I requested. Sales staff seem eager to please, also the manager was hands on in working out a deal. More

Tino was great to work with when purchasing my new truck. No games and no surprises in getting to an agreeable price and closing the deal. He was responsive to follow-up questions. No games and no surprises in getting to an agreeable price and closing the deal. He was responsive to follow-up questions. More

Tino was great to work with in buying my truck! Super responsive when I would text, pleasant, friendly and patient. I’m very happy with the deal I got on my new truck, especially with all the short Super responsive when I would text, pleasant, friendly and patient. I’m very happy with the deal I got on my new truck, especially with all the shortages. Finance and title dept not the best with communication. But overall I would gladly do business again with Tino!! More

Pleasant friendly service representative. Finished appointment in a timely manner. But, I do think $117 and is a bit much for an oil change!!! Finished appointment in a timely manner. But, I do think $117 and is a bit much for an oil change!!! More

Everyone was friendly and helpful . I will continue to use you for my service calls. I will continue to use you for my service calls. More

I couldn’t be more pleased with buying a vehicle at Robert Brogden Buick GMC! My sales rep Jeff and the manager Phil went to bat for me over and over again. Buying a new vehicle these days can be a lit Robert Brogden Buick GMC! My sales rep Jeff and the manager Phil went to bat for me over and over again. Buying a new vehicle these days can be a little daunting and stressful but the sales team went above and beyond. I couldn’t be more happy driving away from this dealership and buying a truck from them. They listened to all my concerns/needs, exceeding expectations. They can count on me returning again! More

I appreciated the quick response and ease of doing business. Jason Carnes was a pleasure to work with. Straight forward and no BS. business. Jason Carnes was a pleasure to work with. Straight forward and no BS. More

Ok quick run down of the 1 star rating because they deserve 0 star. Sales Dept was ok. Nothing outstanding really. I found the vehicle online and emailed the dealership. Jeff Alstatt emailed me deserve 0 star. Sales Dept was ok. Nothing outstanding really. I found the vehicle online and emailed the dealership. Jeff Alstatt emailed me back telling me the vehicle was in his lot and that was pretty much it. Management Dept Mr. Aaron Lee was a great help. He's the reason for the 1 star. If not for him I would rate this dealership 0 stars. Mr. Lee really broke down to me what was going on the the issues I was having. If you find yourself at this dealership look for Mr. Lee. Title Dept-I've been waiting on a "overnight" check (that should have been sent on 11/17/22 or 11/18/22 ) to pay my Ark sales taxes in order to register my vehicle. The young lady is pleasant to speak with over the phone but overnight is overnight right. Finance Dept-Completely misleading!!! #1 I'm not a KS resident so I completed a tax exempt form thinking I'll be exempt from paying KS sales tax. Not the case, still payed Arkansas sales taxes in KS and was OVER CHARGED sales taxes. Left a couple voice mails for Sebastian Grainger but never received a call back. Was also told since I'm paying taxes in KS tags, title, etc will be taken care of and I will be receiving my plates in the mail. THAT'S not the case as well explained to me later on by Aaron Lee the sales manager. Finance team need to take a day or two or three to be retrained!!!! All in all I personally won't recommend any of my friends and family to drive 2 hrs to this dealership and potentially go through what I'm going through. Mr. Lee is the only reason why I'm leaving a review. Jeff Alstatt was ok but totally forgettable but not Mr. Lee. Lastly the price you see online for a vehicle is misleading as well. If you see vehicle online or on the lot they will add a mandatory "Brogden Package" to your purchase price. They say their giving you vehicle protection for free but it's not. More

The team at Brogden was fast and efficient. Zella was easy to work with. Sebastian in the finance department made the financing a breeze. Zella was easy to work with. Sebastian in the finance department made the financing a breeze. More

My salesman was Jeff. He helped make the process smooth and easy. Most of my research was done in the website. The website is well organized and easy to navigate. After ne He helped make the process smooth and easy. Most of my research was done in the website. The website is well organized and easy to navigate. After negotiating my trade, we settled on a fair number. Now I’m waiting on the delivery of my new truck! More