Back

Robert Brogden Buick GMC

Olathe, KS

4.6
4,886 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
Contact Dealership

1500 E Santa Fe St

Olathe, KS

66061

Directions

By Type

Showing 4,886 reviews

December 23, 2021

Great customer service at Brogden - I have been coming here for 10 years. The service people are always very friendly and get you in and out quickly for oil change/tire rotation service. More

by 5MUNCHS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Dec 28, 2021 -

Robert Brogden Buick GMC responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. Thanks again! Sincerely, The Robert Brogden Buick GMC Team

December 23, 2021

Jake and Don were very easy to work with. They were patient with us while we made our decision. More

by eetier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2021 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Sincerely, The Robert Brogden Buick GMC Team

December 22, 2021

Christy the service department manager provided the worst customer service I’ve experienced all year. Specifically, she is a poor listener, frequently cut me off as I tried to describe an issue, her tone is More

by BRANDY.BONWELLJOHNSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kristie Brown, Aurora Reed
Dec 23, 2021 -

Robert Brogden Buick GMC responded

We appreciate you taking time to let us know about your experience. It appears that the nature of your experience does not reflect our dedication to customer satisfaction. Your concerns are very important to us and we would like to learn more. Please contact me so we can address and remedy your concerns. Sincerely, The Robert Brogden Buick GMC Team

December 22, 2021

I appreciate Kristie squeezing me in when all your slots were full. I had my car back in just a couple of hours More

by reggiefoster44
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Dec 23, 2021 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Robert Brogden Buick GMC Team

December 21, 2021

Ryan had my dream car waiting for me at the door when I arrived which made the test drive process super fast and I felt extremely catered to! After I made the, quick, decision to purchase Ryan worked quick More

by CAITLIN MARTIN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Finance - Don
Dec 22, 2021 -

Robert Brogden Buick GMC responded

We are extremely grateful to receive such an outstanding review, Caitlin! Feedback like yours lets us know that we are meeting our organizational goals for providing excellent customer service while getting you into the vehicle of your dreams! Sincerely, The Robert Brogden Buick GMC Team

December 20, 2021

Have had nothing but positive experiences while working with this dealership. Customer Service is outstanding. More

by KAUFMAN_ANDRE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Preskuf Taylor
Dec 20, 2021 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Robert Brogden Buick GMC Team

December 19, 2021

Far superior service compared to the Cable Dahmer location. Team was very professional and made the visit very easy and fast. More

by DEMETRIDANTE_18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Dec 20, 2021 -

Robert Brogden Buick GMC responded

Thank you so much for the wonderful compliments! We couldn't be more pleased to hear ourselves described as professional, friendly, and courteous. Thanks again! Sincerely, The Robert Brogden Buick GMC Team

December 18, 2021

From the initial phone call to the sale to delivery it went very well. Thank you More

by BRENT35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T Lewis
Dec 20, 2021 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Robert Brogden Buick GMC Team

December 18, 2021

The service rep was attentive to my concerns and communicated what the problem areas were with my car in a clear, concise fashion. More

by JJKNIGHT55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristie Brown, Jason Carnes
Dec 20, 2021 -

Robert Brogden Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Robert Brogden Buick GMC Team

December 18, 2021

Very helpful friendly staff. Did not waste my time . They helped me get wanted and needed quickly More

by fyrefighter242
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Alstatt, Brooke Nemechek
Dec 20, 2021 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

...
149
...