Dealership Experience
8 yrs, 5 mos
Industry Experience
41 yrs, 1 mo
Specialties & Trainings
Vietnam Vet
United States Marine Corp
119 Reviews
Write a Review119 Reviews of PHILLIP MILLER
May 02, 2024
Had everything I was looking for in a vehicle. Great team at Brogden Buick Thank You Great team at Brogden Buick Thank You More
Other Employees Tagged: Jake Blackman, Terrie Horton, Peter Sargent, Ryan O'Connor, Paul Levin, Tim Lewis, Jimmy Carpenter, Mike Olvera, Enoch Kritzell
April 01, 2024
Max provided great service. He help us with alll the needs he had great communication with Me on the process and walk me thru everything. I love the service and the all the he He help us with alll the needs he had great communication with Me on the process and walk me thru everything. I love the service and the all the help . More
Other Employees Tagged: Jake Blackman, Ryan O'Connor, Tim Lewis, Jimmy Carpenter, Mike Olvera, Enoch Kritzell, Max Skid, David Estrada, Dominik Warren
March 02, 2024
Excellent customer service very professional love to do business with these guys all the time business with these guys all the time More
Other Employees Tagged: Jake Blackman, Tracy Troll, Jim Self, Terrie Horton, Peter Sargent, Sebastien Granger, Paul Levin, Jimmy Carpenter, Max Skid
March 01, 2024
To stay updated here after buying 18 trucks in a year here the GM Phil Skid is refusing to sell me trucks. I am not trading in a vehicle or haggling their price. I ordered 5 trucks and have waited 4 mo here the GM Phil Skid is refusing to sell me trucks. I am not trading in a vehicle or haggling their price. I ordered 5 trucks and have waited 4 months on them. I posted a very accurate review and now Phil Skid has “fired” me as a customer. If you don’t want the world knowing what you do, change what you do. I’m now buying trucks out of state and am being better treated. I highly recommend you go elsewhere. These guys are a joke More
Other Employees Tagged: Peter Sargent, Sebastien Granger, Lee Habiger , Phil Skid
February 14, 2024
List customer service Easiest place to buy a car I would definitely recommend this dealership definitely recommend this dealership More
Other Employees Tagged: Jimmy Carpenter, Mike Olvera
December 23, 2023
We got personal attention making sure we had the car we wanted and needed. Jim made sure we left connected technically with our car. He even switched the kids car seats to the new car! We received a fair t wanted and needed. Jim made sure we left connected technically with our car. He even switched the kids car seats to the new car! We received a fair trade in for our car and bought the extended warranty. More
Other Employees Tagged: Terrie Horton, Jimmy Carpenter
November 25, 2023
A Disheartening Experience at Robert Brogden's GMC in Olathe. Do not buy a new vehicle from this dealership. I recently purchased a brand new truck valued at $90,000, expecting the usual joy and e Olathe. Do not buy a new vehicle from this dealership. I recently purchased a brand new truck valued at $90,000, expecting the usual joy and excitement of acquiring a new vehicle. Unfortunately, this experience at Robert Brogden's turned out to be the worst car buying experience of my life. Initial Impressions: Upon taking delivery, I immediately noticed subpar detailing and multiple scratches on the interior. The sales team (including the sales manager), initially accommodating, assured me these issues would be rectified - I just needed to bring the truck back and they would take care of these defects that clearly should not be in a new truck. Follow-up Disappointment: Despite a confirmed appointment and prior communication ensuring me that these problems would be taken care of (including sending pictures of the damages), the results were far from satisfactory. Only minor and cheap parts were replaced, and the attempts to fix scratches on leather-like panels with inappropriate chemicals irreparably damaged its appearance and texture. Lack of Accountability: Expressing my concerns over these unacceptable repairs on a high-value vehicle, I was met with indifference and even rudeness. The sales manager suggested they couldn't meet my expectations indicating that I was the problem. My request to speak with the general manager was turned down - I was actually told "No - you can not speak with the general manager - you are dealing with me" - leaving me no choice but mentioning legal advice. This led to the sales manager be even more rude - and he just walked away. Concluding Thoughts: This ordeal has tainted every moment I spend in my new truck. Instead of joy, I'm reminded of the frustration and disappointment. I don't believe it is an unusual expectation to get a new vehicle that does not have scratches on the interior - and that's all I asked for. I strongly advise against using Robert Brogden's for your vehicle purchase. Find a dealership that values customer satisfaction and delivers on their promises. More
Other Employees Tagged: Ryan O'Connor, Mike Olvera
November 22, 2023
Repeat customer always great experience. Great inventory, experience, sales staff and service. Would refer family Great inventory, experience, sales staff and service. Would refer family More
Other Employees Tagged: Ryan O'Connor, Paul Levin , Jimmy Carpenter
November 15, 2023
It was very great and Ty and I will go back there ag and ty ty More
Other Employees Tagged: Ryan O'Connor