Robert Brogden Buick GMC

It's a different experience going there now not seeing the faces that you know and know you. the faces that you know and know you. More

Wasn’t pressured or I would have left. Everything went smooth and I wasn’t there for hours like back in the day when buying a car. Everything went smooth and I wasn’t there for hours like back in the day when buying a car. More

We were greeted with a smile upon driving up. I had spotted the vehicle on Sunday so we got there on Monday morning . Jeff took us out to the vehicle and we test drove it. Just what I wanted. We I had spotted the vehicle on Sunday so we got there on Monday morning . Jeff took us out to the vehicle and we test drove it. Just what I wanted. We reached an agreeable amount, Sebastian completed the paperwork and we left in our 2022 Terrain. Could not be happier ! More

I Always get special treatment. Very Happy with my service. Levi makes sure I get what I need Very Happy with my service. Levi makes sure I get what I need More

Zero communication while my truck was in service even after multiple phone calls trying to get answers. Took 3 days longer than it should have. after multiple phone calls trying to get answers. Took 3 days longer than it should have. More

Worked well with our needs of a car quickly and no pressure to buy from them! pressure to buy from them! More

Fantastic buying experience. Great customer service. I would recommend the dealership to anyone. No complaints at all! Great customer service. I would recommend the dealership to anyone. No complaints at all! More

Took truck in for maintenance on a brand new 2021 GMC Canyon for ticking noise. After one week passed I was told it was a lifter problem and quoted it would take around a week. After a week passed I was Canyon for ticking noise. After one week passed I was told it was a lifter problem and quoted it would take around a week. After a week passed I was told a tool broke that they use for maintenance and they had to get one delivered so that pushed me getting my truck back another week. After the day they said it was going to be done after getting the tool they told me ANOTHER problem saying they need to order gaskets in order to finish, so they push off on having my truck fixed another week, so 3 weeks go by of not having the tools and supplies needed to get it done when I was told it would just take one week. Dealership only called me once throughout the whole process which made me have to call for a check up on how close they were to finishing each week. Ended up being 4 weeks (1 day before a full month) of me not having my truck because of bad communication and bad maintenance service. I would assume if a lifter problem occurs maybe change the oil after it being completely fixed but I’m not the expert. I had to ask if they had a loaner car instead of them offering since the process took literally about a month. Truck sounds fine but will not take it here again. ** did not buy the truck here but did take it here for my first-year maintenance visit and whenever I bought the truck I heard ticking noise but I thought it was normal since it’s a brand new truck but apparently that is not normal. So it was ticking when I took it in the first-year maintenance visit and they told me everything was fine. So the ticking noise was “fine” until I pointed it out later when I brought it back. So I feel I was lied to since I know it didn’t start ticking after the first year maintenance visit but before that. More

Service was quick and easy and Tobey was great to work with. They are located in Olathe, Ks. with. They are located in Olathe, Ks. More