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Robert Brogden Buick GMC

Olathe, KS

Overview
Employees
Reviews
Vehicles
4.8
5,941 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,941 reviews

June 17, 2022

Loving the new Acadia more than any other SUV I have had, this is my 3rd. More

by JOYCEREIFF6
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2022 -

Robert Brogden Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Robert Brogden Buick GMC Team

June 17, 2022

Awesome service dept and Always professional! !!! They take pride in what they do and it shows!! More

by setops
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
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Jun 21, 2022 -

Robert Brogden Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Robert Brogden Buick GMC Team

June 17, 2022

Oil change and tire rotation plus inspection - brought car at appointment time and work was completed quickly and satisfactorily. Courteous service and comfortable waiting space. More

by RBANNIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Report | Print
Jun 21, 2022 -

Robert Brogden Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Robert Brogden Buick GMC Team

June 16, 2022

What is a great service experience the car was done in a timely matter was called when it was done very happy with the service thank you More

by Jeff Gregg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Report | Print
Jun 17, 2022 -

Jeff Gregg responded

So happy with the service I purchased a new GMC truck from Philip Miller what a great salesman!

Jun 17, 2022 -

Robert Brogden Buick GMC responded

Thanks for your perfect review, Jeff! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Robert Brogden Buick GMC Team

June 16, 2022

Great staff and great deals. Paul Levin is a wonderful person to represent the staff. More

by s.neville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Blackman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tino Stowers
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Jun 17, 2022 -

Robert Brogden Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Robert Brogden Buick GMC Team

June 15, 2022

The service was good, fast and as described. There was an issue and they have taken steps to resilve. More

by SCOFFELT22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Report | Print
Jun 17, 2022 -

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

June 13, 2022

Easy process, everyone we dealt with made the experience comfortable and explained everything to us. More

by budstroud
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Lewis
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Jun 15, 2022 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

June 13, 2022

End of lease/purchase of brand new vehicle. Dealership put pay off on wrong vehicle, causing a 4k balance on the lease with GM. Treated horrible when I called to figure out why and what happene More

by jjllppff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Terrie Horton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 15, 2022 -

Robert Brogden Buick GMC responded

Here at Robert Brogden Buick GMC, we are committed to providing a pleasant shopping experience, and that always starts with great customer service. From your feedback, it is clear you were not treated with the respect and courtesy you deserve. We would appreciate the opportunity to make things right. Please contact us at your convenience. Sincerely, The Robert Brogden Buick GMC Team

Jun 15, 2022 -

jjllppff responded

No thanks. I did at the time and i was told i was being annoying and asked "whats your problem" that was directly from GM, Phil!

June 12, 2022

My A/C stopped working, they were able to get me right in and fix the problem. More

by FRANKLAND751
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Report | Print
Jun 14, 2022 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Robert Brogden Buick GMC Team

June 11, 2022

Easy to make an appointment, on time service, Waited for service and the wait was very speedy. More

by Walt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Report | Print
Jun 14, 2022 -

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

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