Robert Brogden Buick GMC

Marcus made the typically horrible experience of purchasing a car a very pleasant one. I don't feel I was taken advantage of and that he really does want to make sure you are satisfied. I hope he purchasing a car a very pleasant one. I don't feel I was taken advantage of and that he really does want to make sure you are satisfied. I hope he is still there when I'm ready to get my next vehicle. More

Great service; easy to work with! Knowledgeable sales person who wanted to earn our business. We would definitely return to this dealership in the future. person who wanted to earn our business. We would definitely return to this dealership in the future. More

The front line service team is always prompt, friendly, and knowledgeable. Luckily there is never any drama around the service experience and it is completed in a timely manner and knowledgeable. Luckily there is never any drama around the service experience and it is completed in a timely manner More

Jeff is excellent to work with. Only negative was the Jeff is excellent to work with. Only negative was the paperwork run around in front office on finally purchase, took 2 hrs, we are happy. Jeff is excellent to work with. Only negative was the paperwork run around in front office on finally purchase, took 2 hrs, we are happy. More

What originally started out as an alright process has quickly turned into a nightmare. I had purchased my vehicle on 10/11 and was picking it up the next day. However I had completed my own inspection pr quickly turned into a nightmare. I had purchased my vehicle on 10/11 and was picking it up the next day. However I had completed my own inspection prior to this and there was a moderate stain in the headliner. I told the sales rep Pres Taylor about this immediately and he assured me that he would have it fixed by tomorrow. I arrive at the dealership the next day and the stain still isn’t fixed. I even dropped it off for a few days and came back and it is still there. The service rep Allison had said they could do a replacement of the headliner but it’s $800. I won’t be paying for anything as I had mentioned this in the beginning and it is a defect. I have also spoke with Sebastian the sales manager and still am waiting around. I need the part replaced. I will see about updating this when I finally have the stain out. More

Long story. At time of purchase in June, sales person and I agreed on a sunroof to be added to the car and it was paid for as part of the price. We also discussed leather seats and that I might like the and I agreed on a sunroof to be added to the car and it was paid for as part of the price. We also discussed leather seats and that I might like them better than the sun roof and the cost was the same. I decided to go with the seats. Sales person said might take a while as the factory seats were not yet available. Just to October, was told seats were in. Seats were installed. Seats are NOT factory seats, leather does not match interior, not perforated leather. Very very disappointed and still working to get what was promised. More

Good experience overall. I like that there’s free delivery. Marcus is good at what he does — provided me with info how to get more discount. Thanks! delivery. Marcus is good at what he does — provided me with info how to get more discount. Thanks! More

Found a new Yukon on autotrader and the sales team, particularly Jason Carnes, reached out immediately. Got the paperwork done lightning fast and shipped my vehicle directly to my house in Texas. A+ se particularly Jason Carnes, reached out immediately. Got the paperwork done lightning fast and shipped my vehicle directly to my house in Texas. A+ service. More

Everyone was polite and greeted me when I came in. I’m still having problems with the radio/infotainment and it changing stations on its own. Kristie keeps listening and they keep trying to fix it. still having problems with the radio/infotainment and it changing stations on its own. Kristie keeps listening and they keep trying to fix it. More

Great experience.Was able to get scheduling and work done in a timely fashion.Will keep using their service department for future needs.Worth it in a timely fashion.Will keep using their service department for future needs.Worth it More