Robert Brogden Buick GMC

Returning customer here; Great Experience. Jeff Alstatt and the entire team were resourceful & extremely easy to work with. I'll most certainly return! Happy customer here! and the entire team were resourceful & extremely easy to work with. I'll most certainly return! Happy customer here! More

Service was done very fast. Only needed an oil change at this time. Per employee no further work needed at this time. No other words needed. this time. Per employee no further work needed at this time. No other words needed. More

Mohammed is very knowledgeable and helped me find the right truck for me, and helped push in order to get the deal done. I highly recommend him to anyone right truck for me, and helped push in order to get the deal done. I highly recommend him to anyone More

Great service, taken care of very well. Had to work on getting the trade in under the right circumstances. Highly recommend the process and the staff. getting the trade in under the right circumstances. Highly recommend the process and the staff. More

Sale process was easy. The follow up on showing us how everything works and the needed paint repair has been a three ring circus. Not happy at all with service after the sale. everything works and the needed paint repair has been a three ring circus. Not happy at all with service after the sale. More

Beckey did a great job getting me in to my GMC truck .Everything went very smooth Brogden 's dealership seamed to be on the ball and had quality used vehicles I will be back .Everything went very smooth Brogden 's dealership seamed to be on the ball and had quality used vehicles I will be back More

Required 4 attempts to repair my issue, also charged for a warranty issue. I can't recommend this dealership. I understand the complexity of today's vehicles, however being told to repeatedly "drive it for a warranty issue. I can't recommend this dealership. I understand the complexity of today's vehicles, however being told to repeatedly "drive it for at least 500 miles" to see if it's fixed, when it was driving the same, or worse, is a poor excuse for "Genuine GM Service" More

Please do NOT waste your time and money at this dealership. My husband and I bought brand new GMCs in February 2020. In July, the sunroof on my new 2020 Terrain started opening & closing on its own dealership. My husband and I bought brand new GMCs in February 2020. In July, the sunroof on my new 2020 Terrain started opening & closing on its own. I brought my car to them, they said the sunroof wouldn't open, they had to order a new part & sent me back home with my car. On my way home, the sunroof opened and wouldn't shut. Since it was about to be a weekend with rain, I called back and asked if I could bring my car back to them since I don't have a garage to put it in. They said yes, gave me a loaner, and sent me on my way. TWO WEEKS LATER, they call me to tell me that my car is ready, and upon pickup, they tell me they had left the car parked outside that weekend, the sunroof had opened, and it was rained in all weekend. They sent me home with my car with a "detailing".. My butt was literally still wet & there were puddles of water in the seat pockets the next morning when I brought my car back to them & told them this was not going to be okay and they needed to do something to right the situation. They say they "replaced all the carpets & seat foams" in the car, however, now 4 months later, the inside of my windows are fogging up again and they are telling me this is just "normal" due to our environment. Please don't be a fool like me and believe that this place has your best interest at heart. All I wanted was for them to take responsibility for their actions & actual help me out. However, all they keep doing is putting off blame. I literally brought them back a 5 month old car with a part that went out and got back a car that had been stewing in rain water in July for a 3 day weekend. I'm very disappointed in this place & will definitely never be going back to them again. More

The courtesy car was trash full in the inside I would think with the pandemic u would be disinfected the car. I pulled a trash back of food wrappers out not including the empty beverages think with the pandemic u would be disinfected the car. I pulled a trash back of food wrappers out not including the empty beverages More

Jeff Allstate and his team were great! I came in late in the day and they stayed after hours to make sure I was able to leave with the car that evening. Jeff even took the time to fill up the tank and air t the day and they stayed after hours to make sure I was able to leave with the car that evening. Jeff even took the time to fill up the tank and air the tires himself as the service team had already left for the day. Very friendly and efficient. More