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Robert Brogden Buick GMC
Olathe, KS
5,513 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models.
And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need.
Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 5,513 reviews
June 05, 2020
Allison was great to work with. I appreciate the attention to detail. This is the last survey I will take from GMC. 25 word minimum to complete survey? Really? Hope this feedback helps because it’s attention to detail. This is the last survey I will take from GMC. 25 word minimum to complete survey? Really? Hope this feedback helps because it’s the last one you will get from me. More
by SHAWN.DUNCAN0
Verified CustomerEmployees Worked With
Allison Leach
June 05, 2020
I was very pleased to work with Tyler when buying my first truck. He was very kind and courteous, I recommend Tyler to all my friends and family. first truck. He was very kind and courteous, I recommend Tyler to all my friends and family. More
by Enrique
Employees Worked With
Tyler Graf
June 05, 2020
Best new vehicle purchase process in 40 years. No pressure, no high or low ball game, fast paperwork process. Jason Carnes was extremely pleasant and professional to work with! Thank you Jason. pressure, no high or low ball game, fast paperwork process. Jason Carnes was extremely pleasant and professional to work with! Thank you Jason. More
by Nancy
Employees Worked With
Jason Carnes
June 02, 2020
Pres was able to work our a great deal with me. I was concerned about my trade in value but he was able to get us where we needed to make a deal. Pres was awesome to work with and I would buy another car concerned about my trade in value but he was able to get us where we needed to make a deal. Pres was awesome to work with and I would buy another car from him when I am ready. Thank you pres. More
by Smcurtis2
Employees Worked With
Preskuf Taylor
June 01, 2020
Jason Carnes help up with our new card purchase. He was Jason Carnes help us with our new car purchase. He was very helpful and no pressure. He told us straight up what we needed to know. Jason Carnes help us with our new car purchase. He was very helpful and no pressure. He told us straight up what we needed to know. More
by jlpyles
Employees Worked With
Jason Carnes
June 01, 2020
Kristy is excellent to work with. She notified me my truck wouldn't be ready and set me up with a loaner. My truck was ready as promised the next day truck wouldn't be ready and set me up with a loaner. My truck was ready as promised the next day More
by BTUBBS2014
Employees Worked With
Kristie Brown
June 01, 2020
great job very knowledgeable about the SUV we wanted very professional nice smiles with no masks on made us feel welcome and really sold on on the car and nice to know about the GAP insurance that Terry very professional nice smiles with no masks on made us feel welcome and really sold on on the car and nice to know about the GAP insurance that Terry got us with our USAA financing. More
by josephwarnold
Employees Worked With
Jason Carnes
June 01, 2020
Great experience with a great staff! Very helpful and easy to work with on the purchase of the vehicle. We look forward to working with them in the future. easy to work with on the purchase of the vehicle. We look forward to working with them in the future. More
by Chad Homsey
May 31, 2020
Oil change. Basic oil change completed with no issues. This was my first experience with Brogden. Customer service experience lacked an attention to detail requ Basic oil change completed with no issues. This was my first experience with Brogden. Customer service experience lacked an attention to detail required due to needing to update the account from a deceased family member to the current family member. The customer service member failed to update the account name when requested upon arrival with the correct information. When the car was ready they called the deceased family member's name rather than the correct name. This lack of attention to detail portrayed a lack of customer service focused on this customer. The customer service individual appeared to be very busy and not able to focus on each customer individually. This was demonstrated when customers in the waiting area could over hear the customer service individual ask where to find information about a telephone call she received that required research and they could not find the information to return the call. The waiting area appeared to be outdated with furniture that had a flaking finish. More
by mzhln
Employees Worked With
Kristie Brown
