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Robert Brogden Buick GMC
Olathe, KS
5,448 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models.
And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need.
Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 5,447 reviews
May 03, 2020
They worked very hard to give me the best deal. After I signed to accept the deal when working with the finance manager he got me a better rated. signed to accept the deal when working with the finance manager he got me a better rated. More
by McKeage.construction
Employees Worked With
Obada Mustafa, Peter Sargent
May 02, 2020
Thank you. Kristie Brown is the best service department we have ever worked with in 30 years. Communication and explanation and putting the customer first is a few of her strengths. we have ever worked with in 30 years. Communication and explanation and putting the customer first is a few of her strengths. More
by STEFS1967
Verified CustomerEmployees Worked With
Kristie Brown
May 02, 2020
Best Service Dept I have dealt with I came in for a simple warranty fix and was blown away by the communication and customer service that I received from Kristie Brown in service. She c I came in for a simple warranty fix and was blown away by the communication and customer service that I received from Kristie Brown in service. She communicated how the process was going and when the part would be in. Every step of the way was super easy and well communicated. This is the only service dept that I will use from now on! More
by timmmay13
Employees Worked With
Kristie Brown
May 02, 2020
Jason was extremely patient, helpful, and kind. He was very knowledgable about all the trucks we inquired about. He provided exceptional customer service to us. very knowledgable about all the trucks we inquired about. He provided exceptional customer service to us. More
by 89lolamarie89
Employees Worked With
Jason K Carnes, Jason Carnes
April 30, 2020
Allison the service writer is great and very nice. Her service people are very fast and efficient. Nobody seems to recommend any work that is not needed service people are very fast and efficient. Nobody seems to recommend any work that is not needed More
by jimbo3345
Employees Worked With
Allison Leach
April 29, 2020
Everything went fantastic! They were able to get me into a vehicle quickly and at an interest that I could live with which was very surprising since this purchase was because of a totaled vehicle and the in a vehicle quickly and at an interest that I could live with which was very surprising since this purchase was because of a totaled vehicle and the insurance claim hadn't been paid as of yet. More
by Ashestaff
Employees Worked With
Preskuf Taylor, Kristie Brown
April 29, 2020
Jeff was awesome! He listened to me, didn’t rush me, and explained everything clearly. I almost walked away from the deal, but I’m glad I didn’t. I’ve got my dream truck now. Thanks so much!! explained everything clearly. I almost walked away from the deal, but I’m glad I didn’t. I’ve got my dream truck now. Thanks so much!! More
by Lawncarekc
April 27, 2020
No social distancing in the waiting area! Check in great! then BAM waiting area! 15 people crowded in a 12x16 foot area!. No one wearing a mask. Frightening! As a healthcare professional Check in great! then BAM waiting area! 15 people crowded in a 12x16 foot area!. No one wearing a mask. Frightening! As a healthcare professional and continuing to work with COVID patients I was shocked to see this happening in the county with the HIGHEST number of cases in the STATE! Then, having to wait a hour and a half for an oil change and tire rotation. "we are down a couple of guys in the service area." I walked past all the bays to get away from the waiting room. Totally full of cars. Lots of guys hanging out... My car no where to be seen. Walked back to waiting area outside. (pouring rain but under eaves) 2 mins later vehicle appears. Customer before me said HE waited a hour and a half for his oil change and tire rotation. They did not charge him for the service. I asked if I was going to receive the same treatment. His invoice attendant said that he paid. I watched He did not! My invoice attendant did NOT charge me. I did offer to pay and she declined. No apology though or sincerity. Where are your invoice attendants that are so experienced and sincere? VERY disappointed. Not what I have experienced in the past. NON compliant with social distancing or following Governor's guidelines! Please do not stereotype me as a woman with issues. Male customer response to complaint, "We won't charge you sir." Response to me, no comment, no smile, handed me a receipt. Goodbye. More
by LISA8METCALF
Employees Worked With
not sure
