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Robert Brogden Buick GMC
Olathe, KS
5,448 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models.
And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need.
Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 5,448 reviews
April 27, 2020
No social distancing in the waiting area! Check in great! then BAM waiting area! 15 people crowded in a 12x16 foot area!. No one wearing a mask. Frightening! As a healthcare professional Check in great! then BAM waiting area! 15 people crowded in a 12x16 foot area!. No one wearing a mask. Frightening! As a healthcare professional and continuing to work with COVID patients I was shocked to see this happening in the county with the HIGHEST number of cases in the STATE! Then, having to wait a hour and a half for an oil change and tire rotation. "we are down a couple of guys in the service area." I walked past all the bays to get away from the waiting room. Totally full of cars. Lots of guys hanging out... My car no where to be seen. Walked back to waiting area outside. (pouring rain but under eaves) 2 mins later vehicle appears. Customer before me said HE waited a hour and a half for his oil change and tire rotation. They did not charge him for the service. I asked if I was going to receive the same treatment. His invoice attendant said that he paid. I watched He did not! My invoice attendant did NOT charge me. I did offer to pay and she declined. No apology though or sincerity. Where are your invoice attendants that are so experienced and sincere? VERY disappointed. Not what I have experienced in the past. NON compliant with social distancing or following Governor's guidelines! Please do not stereotype me as a woman with issues. Male customer response to complaint, "We won't charge you sir." Response to me, no comment, no smile, handed me a receipt. Goodbye. More
by LISA8METCALF
Verified CustomerEmployees Worked With
not sure
April 27, 2020
Service on my GMC was not what I expected I took my truck in for scheduled oil change and tire rotation. The truck had a slight engine miss. They told me it needed an injector cleaning. Recom I took my truck in for scheduled oil change and tire rotation. The truck had a slight engine miss. They told me it needed an injector cleaning. Recommended by GMC at 30,000 miles. It still has the same slight engine miss. The injector cleaning did nothing. The mechanic poured the injector cleaner down the side of my truck. The truck is white so it made a big mess. I hope it doesn't screw up the paint. More
by DKROBBINS11
Employees Worked With
Look at your records to see who worked on my truck.
April 26, 2020
Very helpful and friendly. They helped with explains everything so we understood all the paperwork. Was a comfortable place and felt at ease the whole time. everything so we understood all the paperwork. Was a comfortable place and felt at ease the whole time. More
by Jr2cbc
Employees Worked With
Preskuf Taylor
April 26, 2020
Obada was wonderful to work with! We had a great truck buying experience thanks to him. Obada answered all of our questions and was very professional and helpful. I would definitely recommend Obada and t buying experience thanks to him. Obada answered all of our questions and was very professional and helpful. I would definitely recommend Obada and this dealership to my friends, family and co-workers. Also the truck was immaculate and they filled it with gas. Getting through the paperwork process was quick and smooth. Best purchasing experience we have ever had. We will be back for our next truck purchase. More
by GaryAndMartina
April 25, 2020
Pres was so pleasant and professional. He provided safety accommodations to maintain social distancing. Also gave us periodic updates while we waited for our new car to go through detailing. Great experience accommodations to maintain social distancing. Also gave us periodic updates while we waited for our new car to go through detailing. Great experience! More
by Weston family
Employees Worked With
Preskuf Taylor
April 25, 2020
Pres was very helpful during the car buying process. He helped us get the car we wanted and was great to work with. I would highly recommend him and Brogden. helped us get the car we wanted and was great to work with. I would highly recommend him and Brogden. More
by Mvtkc
Employees Worked With
Peter in finance was really great to work with too, Preskuf Taylor
April 25, 2020
We just had a fast and professional service experience here at Robert Brogden! Pres Taylor was great. This is our second car here and I’m sure we will be back. here at Robert Brogden! Pres Taylor was great. This is our second car here and I’m sure we will be back. More
by Jjrubis
Employees Worked With
Preskuf Taylor, Sebastien Granger
April 25, 2020
Great experience! Would recommend asking for Pres Taylor...he was very nice and easy to work with! Everything was super easy and made the buying process enjoyable. Taylor...he was very nice and easy to work with! Everything was super easy and made the buying process enjoyable. More
by saravandertuig6
Employees Worked With
Preskuf Taylor, Sebastien Granger
