Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Robert Brogden Buick GMC
Olathe, KS
5,512 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models.
And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need.
Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,512 reviews
July 19, 2019
Another Great Experience I took my truck in for a routine oil change. Great working with this crew. Squeezed me in, they were efficient in how long it took and charged me a I took my truck in for a routine oil change. Great working with this crew. Squeezed me in, they were efficient in how long it took and charged me a fair price. Even found me a coupon. Great job. More
by J Herman
Verified CustomerEmployees Worked With
Lee Hockensmith, Kristie Brown
July 19, 2019
Disappointed in customer service after my purchase Changing my review from 5 stars to 1 star for customer service. It felt like the second I finished signing my papers, the "friendly" customer service Changing my review from 5 stars to 1 star for customer service. It felt like the second I finished signing my papers, the "friendly" customer service was over. I'm not sure what I did or didn't do to deserve that but I'm extremely disappointed. From the Receptionist's huffy attitude when I called back after being repeatedly sent to the Finance Person's voicemail (because she wasn't in the office that day)... to the snarky person in finance that I was finally rerouted to... to the salesperson that would never return my calls or emails... to having to wait almost a month to have my promised windshield replacement done; which probably would never have happened if someone hadn't FINALLY taken notice of my email inquiry asking when someone would be calling to set up the appointment. I'm just genuinely disappointed. I'm a nice person; a nice customer that deserved more respect than that. In hindsight, I wish I had made my purchase elsewhere. More
by MELISSA GARRISON
Employees Worked With
Aaron Spearman, Johnny Vaughn, Obada Mustafa, Lorie Hudnall
July 19, 2019
New 2018 GMC Sierra Purchase Overall satisfied! Knew what I was looking for and did everything to help me out and find the right vehicle. Process was fairly quick. Happy with p Overall satisfied! Knew what I was looking for and did everything to help me out and find the right vehicle. Process was fairly quick. Happy with purchase. More
by travisj123
Employees Worked With
Toby Smith
July 19, 2019
1997 GMC K1500 coolant leak Attempted to schedule appointment close to home but both shops quoted me 4-5 days before they could look at it. Called Brogden, Krisite in service sa Attempted to schedule appointment close to home but both shops quoted me 4-5 days before they could look at it. Called Brogden, Krisite in service said bring it in that day. They diagnosed problem within 30 minutes, and had me in and out in no time. More
by Mike300m
Employees Worked With
Kristie Brown
July 18, 2019
Quick and courteous Jeff Alstatt had the vehicle I wanted to test drive ready to go when I got there. He was polite and helpful when responding to any questions we had. I Jeff Alstatt had the vehicle I wanted to test drive ready to go when I got there. He was polite and helpful when responding to any questions we had. I never felt like he was trying to pressure us into a quick decision. We asked for some time alone to discuss the deal and he promptly stepped away. I appreciate the low pressure sales which allowed us to purchase the vehicle we wanted and have a pleasant car buying experience. Obviously dealerships have to make a profit, I just wanted to be sure we got every ounce of wiggle room they would give and after visiting with both Jeff and then the manager Lee, I am very comfortable with the deal we got. I have bought from Brogden before and will probably be a customer for life. More
by Weston family
Employees Worked With
Lee Hockensmith, Jeff Alstatt
July 18, 2019
Pain free buying experience Obada Mustafa was great to work with and helped make the car buying process a breeze. We were dealing with a tight timeline due to our busy schedules Obada Mustafa was great to work with and helped make the car buying process a breeze. We were dealing with a tight timeline due to our busy schedules and he helped streamline the entire process. Thank you! More
by awb8615
Employees Worked With
Obada Mustafa
July 18, 2019
Salesperson disappeared Despite the fact that my salesperson sealed the deal on my purchase of a used car from Robert Brogden GMC and then just completely disappeared, I stil Despite the fact that my salesperson sealed the deal on my purchase of a used car from Robert Brogden GMC and then just completely disappeared, I still initially left a good review. I wanted to give him the benefit of the doubt, in case he had an emergency or something. Fast forward a week, I called to ask the simple question of when my prior car loan would be paid off, as my payment was due and I didnt want a late payment to be reflected on my account. I left a couple of voicemails for the finance person. After no return call, I finally found someone else in the finance department to talk with. They had a snarky attitude, as if I was an idiot for asking the question. Fast forward almost a month later, after several calls, voicemails and emails to my salesperson regarding a chip in the windshield of the car I purchased (found during the test drive), they said someone would be contacting me to replace the windshield. Again, the salesperson was MIA. I finally got a call back from one of the other sales people who apologized and got the ball rolling to get my windshield replaced, as promised. I could maybe understand if I was not a nice person or some rude, demanding, customer but I not. I'm a nice considerate person and I gave this guy the benefit of the doubt. I'm just super disappointed because I really wanted to say I had a great car buying experience at this place...but I honestly didn't. More
by MELISSA GARRISON
Employees Worked With
Johnny Vaughn, Obada Mustafa, Lorie Hudnall
July 18, 2019
Very smooth transaction The dealership was very helpful and made the transaction very easy! Jeff was great and made sure that I was taken care of. They put me first and I app The dealership was very helpful and made the transaction very easy! Jeff was great and made sure that I was taken care of. They put me first and I appreciate that! More
by 93M6Camaro
Employees Worked With
Jeff Alstatt
July 18, 2019
Service was fast Easily the quickest service to a vehicle we’ve had in a long time. Friendly, prompt and easy to do business with. We are happy to have purchased our n Easily the quickest service to a vehicle we’ve had in a long time. Friendly, prompt and easy to do business with. We are happy to have purchased our new Sierra from here. More
by Cooks
Employees Worked With
Jason Mcclarrinon
July 17, 2019
Pres Taylor is Awesome Pres Taylor gave me great service and made buying my pre-owned car easy. Will return in future if I ever have to buy another used car. Pres Taylor gave me great service and made buying my pre-owned car easy. Will return in future if I ever have to buy another used car. More
by ajstand315
Employees Worked With
Preskuf Taylor
