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Robert Brogden Buick GMC

Olathe, KS

4.7
5,513 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,513 reviews

April 10, 2019

Excellent experience with lease Great experience with Pres Taylor getting my existing lease returned and set up in a new lease. Will definitely come back here for my next GMC More

by Mike E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preskuf Taylor, Jason Carnes
April 10, 2019

Fast convenient very friendly Have been looking for a particular type of truck, found very nice quality truck with a great price. Was able to contact sales person view test drive t More

by Hartcolby356
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Briggs
April 10, 2019

Follow up Issues After 2 days still have not received a promised follow up call to deal with an issue identified on prior visits with repeat problem. After service th More

by smid.michael
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reported concerns yesterday in response to follow up message from Craig. No response so far.
Apr 10, 2019 -

Robert Brogden Buick GMC responded

Hello Mr.Smid! I really want to apologize if our staff has dropped the ball in anyway. It appears you have a problem that is not repairable per General Motors. We could try to throw parts at your vehicle and guess what should be done however we don't condone that practice. That would cost you and that's not fair. We are here for you and if you would like to meet Joe Conaway our Service Manager and myself at the dealership please call and schedule an appointment with our Service Guest Relations staff.

April 08, 2019

Service work Had my 2002 GC pickup in for a routine service.. Appears the work was satisfactorily performed. I do think they forgot to reset the oil change moni More

by ewolf2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Guthrie, Joe Conaway
April 07, 2019

Excellent Service Returning customer looking for a full size Sierra. Pres Taylor and the sales team did a great job. Very efficient process so I didn't waste an entir More

by JHAWK2K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Preskuf Taylor
April 06, 2019

Excellent customer service I was able to use my perks at work discount to purchase a newer vehicle. I texted what i wanted and was able to find the time to get to the dealership More

by whitepam
Recommend Dealer
Yes
Employees Worked With
Obada Mustafa
April 05, 2019

Service Helpful service dept that doesn’t up sell you when you come in for service. This visit was a follow up to appt 2 weeks ago. Service tech alerted me t More

by J.BELL21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allison Leach
April 05, 2019

Great guys at Brogden Both Jeff Briggs and Terrence Cahill were great to work with. The follow up and communication were both top-botch and they are both up front and do no More

by North
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terrence Cahill, Jeff Briggs
April 05, 2019

great! All went well. Couldn't have gone any better. The folks were cordial; the work done correctly and timely. Facilities were clean. I am very satisfied. More

by jpdakapsch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't know any names.
April 05, 2019

Great service! The team at Robert Brogden was patient and very customer-friendly. They wanted to ensure that we purchased the vehicle that suited our needs and that More

by MzRobin80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Spearman, Obada Mustafa
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