
Robert Brogden Buick GMC
Olathe, KS
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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I really really really really like Kristie I loved my lady. I haven't had such a great experience with this center in my previous interactions, and only returned because this location is certi I loved my lady. I haven't had such a great experience with this center in my previous interactions, and only returned because this location is certified More
More than I expected I don’t shop for cars very often and when I do, I’m very particular about getting what I want. I stopped in to see a car I saw online, but it didn’t h I don’t shop for cars very often and when I do, I’m very particular about getting what I want. I stopped in to see a car I saw online, but it didn’t have the engine I wanted. I had called ahead and spoke with Obada Mustafa about what I was looking for. He was gracious in both letting me lead the search and being ready to offer suggestions based on their stock. He was polite, knowledgeable and spoke to me as the buyer while incorporating my husband into the process. While I didn’t purchase what I thought I wanted, I got exactly what I needed at a fair and reasonable price. As a bonus, they were able to help us with our credit union financing, making it a one stop shopping experience! More
Wonderful Patient buying experience Everyone at the lot was super helpful and friendly. John Greenquist was very patient with me as a had specific requests for my Acadia. He was willing Everyone at the lot was super helpful and friendly. John Greenquist was very patient with me as a had specific requests for my Acadia. He was willing to work with the managers to find the ideal car. More
Excellent experience with lease Great experience with Pres Taylor getting my existing lease returned and set up in a new lease. Will definitely come back here for my next GMC Great experience with Pres Taylor getting my existing lease returned and set up in a new lease. Will definitely come back here for my next GMC More
Fast convenient very friendly Have been looking for a particular type of truck, found very nice quality truck with a great price. Was able to contact sales person view test drive t Have been looking for a particular type of truck, found very nice quality truck with a great price. Was able to contact sales person view test drive truck and make purchase with ease. Truck was very clean salesperson was very friendly financing was very easy More
Follow up Issues After 2 days still have not received a promised follow up call to deal with an issue identified on prior visits with repeat problem. After service th After 2 days still have not received a promised follow up call to deal with an issue identified on prior visits with repeat problem. After service the problem was much worse. Returned to dealer and advised tough thats the way it is. We will call if we get a call back on "Tech Ticket". This has been frustrating issue for some reason can't seem to fix a sound clunking situation with rear axle, springs or shackle set up. Work has been done but after a few months the problem is back worse than ever. I have had better response and handling in the past but that entire group of service people have changed since my visit the last week of January. Really want my vehicle fixed. More
Service work Had my 2002 GC pickup in for a routine service.. Appears the work was satisfactorily performed. I do think they forgot to reset the oil change moni Had my 2002 GC pickup in for a routine service.. Appears the work was satisfactorily performed. I do think they forgot to reset the oil change monitor as the message still comes up to change oil soon... The one big negative is I had an appointment for 2:30 p.m.. Just took a long time. I think everyone was extra busy. I really think the sales department has done such a great job,, they have oversold the service department. I think it would be helpful if Brogden had an upscale "Jiffy Lube" type of facility to handle just oil changes and minor repairs like tires, wipers, lights and etc.. More
Excellent Service Returning customer looking for a full size Sierra. Pres Taylor and the sales team did a great job. Very efficient process so I didn't waste an entir Returning customer looking for a full size Sierra. Pres Taylor and the sales team did a great job. Very efficient process so I didn't waste an entire Saturday afternoon. More
Excellent customer service I was able to use my perks at work discount to purchase a newer vehicle. I texted what i wanted and was able to find the time to get to the dealership I was able to use my perks at work discount to purchase a newer vehicle. I texted what i wanted and was able to find the time to get to the dealership see and drive the vehicle i found. Obada was courteous, knowledgeable, and not pushy. He was able to sell me what i wanted and get me in an out in an hour. I would recommend him to anyone looking to purchase a vehicle. More
Service Helpful service dept that doesn’t up sell you when you come in for service. This visit was a follow up to appt 2 weeks ago. Service tech alerted me t Helpful service dept that doesn’t up sell you when you come in for service. This visit was a follow up to appt 2 weeks ago. Service tech alerted me to additional work that needed to be done after test drive More