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Robert Brogden Buick GMC
Olathe, KS
5,561 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models.
And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need.
Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 5,561 reviews
April 10, 2019
Follow up Issues After 2 days still have not received a promised follow up call to deal with an issue identified on prior visits with repeat problem. After service th After 2 days still have not received a promised follow up call to deal with an issue identified on prior visits with repeat problem. After service the problem was much worse. Returned to dealer and advised tough thats the way it is. We will call if we get a call back on "Tech Ticket". This has been frustrating issue for some reason can't seem to fix a sound clunking situation with rear axle, springs or shackle set up. Work has been done but after a few months the problem is back worse than ever. I have had better response and handling in the past but that entire group of service people have changed since my visit the last week of January. Really want my vehicle fixed. More
by smid.michael
Verified CustomerEmployees Worked With
Reported concerns yesterday in response to follow up message from Craig. No response so far.
April 08, 2019
Service work Had my 2002 GC pickup in for a routine service.. Appears the work was satisfactorily performed. I do think they forgot to reset the oil change moni Had my 2002 GC pickup in for a routine service.. Appears the work was satisfactorily performed. I do think they forgot to reset the oil change monitor as the message still comes up to change oil soon... The one big negative is I had an appointment for 2:30 p.m.. Just took a long time. I think everyone was extra busy. I really think the sales department has done such a great job,, they have oversold the service department. I think it would be helpful if Brogden had an upscale "Jiffy Lube" type of facility to handle just oil changes and minor repairs like tires, wipers, lights and etc.. More
by ewolf2
Employees Worked With
Michael Guthrie, Joe Conaway
April 07, 2019
Excellent Service Returning customer looking for a full size Sierra. Pres Taylor and the sales team did a great job. Very efficient process so I didn't waste an entir Returning customer looking for a full size Sierra. Pres Taylor and the sales team did a great job. Very efficient process so I didn't waste an entire Saturday afternoon. More
by JHAWK2K
Employees Worked With
Preskuf Taylor
April 06, 2019
Excellent customer service I was able to use my perks at work discount to purchase a newer vehicle. I texted what i wanted and was able to find the time to get to the dealership I was able to use my perks at work discount to purchase a newer vehicle. I texted what i wanted and was able to find the time to get to the dealership see and drive the vehicle i found. Obada was courteous, knowledgeable, and not pushy. He was able to sell me what i wanted and get me in an out in an hour. I would recommend him to anyone looking to purchase a vehicle. More
by whitepam
Employees Worked With
Obada Mustafa
April 05, 2019
Magic Workers My credit is not that great at the moment, so I fully expected them to turn me down completely. I really needed a reliable vehicle however, so I bit t My credit is not that great at the moment, so I fully expected them to turn me down completely. I really needed a reliable vehicle however, so I bit the bullet and gave it a shot. Pres was awesome to work with. The first car he recommended to me was exactly what I wanted and more. His team worked for 2 days to get the deal done for me. I ended up with 2019 GMC Terrain lease. The payments are a little higher than I wanted, but with my credit status, I am just happy to get approved at all. Plus, in three years when my lease is up, I'll be in a better position credit wise, and can move into another new car. I am beyond thrilled! More
by JenYen77
Employees Worked With
Preskuf Taylor
April 05, 2019
Service Helpful service dept that doesn’t up sell you when you come in for service. This visit was a follow up to appt 2 weeks ago. Service tech alerted me t Helpful service dept that doesn’t up sell you when you come in for service. This visit was a follow up to appt 2 weeks ago. Service tech alerted me to additional work that needed to be done after test drive More
by J.BELL21
Employees Worked With
Allison Leach
April 05, 2019
Great guys at Brogden Both Jeff Briggs and Terrence Cahill were great to work with. The follow up and communication were both top-botch and they are both up front and do no Both Jeff Briggs and Terrence Cahill were great to work with. The follow up and communication were both top-botch and they are both up front and do not mess around. We were able to buy the vehicle we went in for and are very happy! More
by North
Employees Worked With
Terrence Cahill, Jeff Briggs
April 05, 2019
great! All went well. Couldn't have gone any better. The folks were cordial; the work done correctly and timely. Facilities were clean. I am very satisfied. All went well. Couldn't have gone any better. The folks were cordial; the work done correctly and timely. Facilities were clean. I am very satisfied. More
by jpdakapsch
Employees Worked With
I don't know any names.
April 05, 2019
Great service! The team at Robert Brogden was patient and very customer-friendly. They wanted to ensure that we purchased the vehicle that suited our needs and that The team at Robert Brogden was patient and very customer-friendly. They wanted to ensure that we purchased the vehicle that suited our needs and that we were satisfied with it. More
by MzRobin80
Employees Worked With
Aaron Spearman, Obada Mustafa
April 04, 2019
Spring Maintenance I took my 2012 Duramax Silverado in for the annual spring time rotate and balance with alignment. With the pot holes that developed, it was definitely I took my 2012 Duramax Silverado in for the annual spring time rotate and balance with alignment. With the pot holes that developed, it was definitely time. I was greeted by Allison first and then handed off to Homar. Both are great to deal with and very helpful and accommodating. More
by tmeglemre
Employees Worked With
Allison Leach, Homar Lopez
