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Robert Brogden Buick GMC

Olathe, KS

4.6
4,894 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 4,894 reviews

August 15, 2018

Toby Rules Worked with me to get out of my lease and into a more manageable vehicle. Didn’t get annoyed with communication via email. Would recommend. More

by Mes262
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby Smith
Aug 15, 2018 -

Robert Brogden Buick GMC responded

Thank you for this amazing review, Mes262! We really appreciate your business and your recommendation! Best, Craig Blacklidge - General Manager - (913) 782-1500

August 13, 2018

Good experience We had everything wrapped up in less than 3 hours. Toby did a great job helping us. The only reason it was 4 star instead of 5 is they didn't do a v More

by bb66514
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby Smith
Aug 15, 2018 -

Robert Brogden Buick GMC responded

Thank you for taking the time to leave us this review. Your review gives us the opportunity to learn if we are delivering great customer service and really appreciate this feedback! Please let me know if we can help you with anything else, thanks! Sincerely, Craig Blacklidge - General Manager - (913) 782-1500

August 09, 2018

Disappointed We traded for a newer vehicle at the end of June. The sales part of the deal was an awesome experience. It was the title work side that needs a lot More

by Doberman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Campbell
Aug 15, 2018 -

Robert Brogden Buick GMC responded

Hello Doberman, and thank you for choosing Robert Brogden Buick GMC for your automotive needs. Our goal is for 100% customer satisfaction, and it seems we fell short at your last visit. We are constantly trying to improve upon the customer service that we provide and your feedback would be of great help to us. Please contact us at your earliest convenience to discuss how we can resolve any sales or service issues you may have experienced. Sincerely, Craig Blacklidge - General Manager - (913) 782-1500

August 08, 2018

The best car buying experience ever! I absolutely HATE buying new cars/trucks and “dealing” with the sales and finance staff. I can say, without a doubt, Toby was the the best salesman I More

by ajnp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby Smith
Aug 08, 2018 -

Robert Brogden Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that Toby was able to provide an efficient and overall positive experience. Take care! Sincerely, Craig Blacklidge - General Manager - (913) 782-1500

August 06, 2018

The best buying experience ever Scotty was the best thank yo This dealership know how to take care of customer will tell everybody to go there Scotty was awesome thank you for everything we will come back. More

by Kansascarguy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scotty Smith
Aug 08, 2018 -

Robert Brogden Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Craig Blacklidge - General Manager - (913) 782-1500

August 02, 2018

Car Buying Made Painless Robert Brogden dealership provided us with a pain free car buying experience. Our salesperson Bob answered every question we had and was very friendl More

by Lakeisha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Myers
Aug 02, 2018 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Craig Blacklidge - General Manager - (913) 782-1500

August 01, 2018

Customer service We had an awesome experience at Robert Brogden! We haven’t purchased a vehicle since 2005 so we was kinda dreading the whole dealership experience aga More

by Wardoggn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Myers
Aug 02, 2018 -

Robert Brogden Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Take care! Sincerely, Craig Blacklidge - General Manager - (913) 782-1500

July 31, 2018

Went fast and without complication This is the second new Buick I have purchased at Robert Brogden. Wouldn't consider going anywhere else. I feel I got a fair deal. More

by gmattivi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Johnson
Jul 31, 2018 -

Robert Brogden Buick GMC responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Take care, Craig Blacklidge - General Manager - (913) 782-1500

July 31, 2018

New car Bob was great and the team that worked with us from the gentleman who explained the driver assist to Victoria taking us through the cars services and More

by Sweany8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Myers
Jul 31, 2018 -

Robert Brogden Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Take care, Craig Blacklidge - General Manager - (913) 782-1500

July 30, 2018

No hassle/professional experience. Will definitely use Mr. Guthrie next time I purchase a vehicle. Knowledgeable about product and down to Earth. He is not a pressure salesman, which w More

by mom Of 2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brook? She assisted with delivery and was great!, Michael Guthrie
Jul 31, 2018 -

Robert Brogden Buick GMC responded

I'm delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes me happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Craig Blacklidge - General Manager - (913) 782-1500

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