Robert Brogden Buick GMC

The customer service was average. Customer service was ok. I have had better but they treated me average. Wasn't out going to make me feel appreciative of my business. They did what Customer service was ok. I have had better but they treated me average. Wasn't out going to make me feel appreciative of my business. They did what I wanted and sent me on my way. Nothing more nothing less. More

Seamless Buying Experience Quintin Headley looked up from where he was standing at the Sales Manager's desk. He quickly ended whatever he was doing and walked right over to us. Quintin Headley looked up from where he was standing at the Sales Manager's desk. He quickly ended whatever he was doing and walked right over to us. It literally took less than an hour for us to chat, take a vehicle we had spotted for a test drive and get a deal written up. They already had a great discount included along with a GM rebate. We had been looking around a bit so that helped us streamline the process but we hadn't driven a Buick and I'm really happy with my Red 2019 Encore! Thank you Quintin and we wish you the best! More

Great Service! We have continuously had great service at Robert Brogden, they are knowledgeable and courteous. This particular day was no different, we were in and We have continuously had great service at Robert Brogden, they are knowledgeable and courteous. This particular day was no different, we were in and out in a reasonable amount of time. We will continue to come back. More

Good Customer Serivces Preskuf Taylor was very friendly, willing to help, and honest. He made my car sales experience go very smoothly. Preskuf made sure I was satisfied wi Preskuf Taylor was very friendly, willing to help, and honest. He made my car sales experience go very smoothly. Preskuf made sure I was satisfied with the pricing, my purchase and the financing. More

Michael locke John greenquist, and dealers worked hard and got me a good deal on my truck. I appreciated the time and effort they put into their work. John greenquist, and dealers worked hard and got me a good deal on my truck. I appreciated the time and effort they put into their work. More

Awesome!!! The service depart was awesome as usual! They were very kind and helpful! They got my car in and out without any hassle! Thank you all for your help! The service depart was awesome as usual! They were very kind and helpful! They got my car in and out without any hassle! Thank you all for your help! More

Easy, Easy, Easy! Thoroughly Impressed with this group! 2nd vehicle purchased from them within the last 2 years and the experience keeps getting better. I spent a tot Thoroughly Impressed with this group! 2nd vehicle purchased from them within the last 2 years and the experience keeps getting better. I spent a total of 2 hours at the dealership. In and out! Upfront and honest folks and know how to get things done without making the experience uncomfortable. More

Great Experience I had a great car buying experience, everyone was very nice and made sure all of my questions were answered. I would definitely recommend to a friend. I had a great car buying experience, everyone was very nice and made sure all of my questions were answered. I would definitely recommend to a friend. More

Paperwork is not their strong suite If you have bought an extended warranty from Brogden you need to check with the provider (Ally in my case) to be sure that Brogden actually sent the p If you have bought an extended warranty from Brogden you need to check with the provider (Ally in my case) to be sure that Brogden actually sent the paperwork in and that your warranty is in effect. I gave Brogden $2,800+ for an extended warranty when I bought my Yukon in 8/16. When I needed to use the warranty to replace a seat heater ($650) the service department could not find the warranty on the system. They say this will be fixed in the next few days which means that I will have to make another trip to get the heater repaired when we return from a ~3,000 mile drive that starts tomorrow. I can also look forward to my passenger reminding me that her seat is "cold" several times for the next 3 weeks. More

Great!! Quintin Headley is always great to work with!! Everyone is always friendly and super helpful. We have purchased our last two cars from Robert Brogden Quintin Headley is always great to work with!! Everyone is always friendly and super helpful. We have purchased our last two cars from Robert Brogden! More