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Robert Brogden Buick GMC

Olathe, KS

4.7
5,508 Reviews
Robert Brogden's Olathe Buick GMC is one of the top selling Buick GMC dealers in the Midwest! If you're looking for a new car, truck or SUV, you'll find it at Robert Brogden's Olathe Buick GMC. With one of the largest selections around, we are proud to feature the complete line of new Buick and GMC models, from the luxurious Yukon and professional grade GMC Sierra to the affordable Buick Envista, sporty Buick Encore GX and sophisticated Enclave. Plus, we have a wide selection of Certified Pre-Owned and Used vehicles in all makes and models. And, for your vehicle service needs, our Service and Parts department is ready to take care of any maintenance, service, or repair your vehicle may need. Robert Brogden's Olathe Buick GMC is centrally located, close to Kansas City and cities like Overland Park, Leawood, Mission, Spring Hill, Shawnee-Mission.
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1500 E Santa Fe St

Olathe, KS

66061

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Showing 5,508 reviews

August 20, 2018

Just a good experience First time buick buyer. I loved it it was amazing. Sales guy Ron was upfront and made me feel really good about purchasing my encore More

by Andreah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Davis, Ron Johnson
Sep 12, 2018 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. I will share your comments with our team and we look forward to seeing you at our dealership in the future. Have fun in your awesome new Encore! Best, Craig Blacklidge - General Manager - (913) 782-1500

August 18, 2018

Drove 5 hours one way to buy our new car! Pres Taylor is a GREAT salesman to work with! We were able to negotiate the price of our NEW vehicle as well as our trade-in entirely over the phone More

by Carter Fam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason - Finance, Preskuf Taylor
Sep 12, 2018 -

Robert Brogden Buick GMC responded

Hi Carter! Thank you for the wonderful review and for traveling to Robert Brogden Buick GMC from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Take care, Craig Blacklidge - General Manager - (913) 782-1500

August 16, 2018

Car Salespersons I do not make decisions quickly and I have never been fond of car sales people but Bob Meyers is very patient, helpful and kind. I am glad to see More

by Jody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Myers, Cody Carey
Sep 12, 2018 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us, Jody. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Take care, Craig Blacklidge - General Manager - (913) 782-1500

August 16, 2018

Smooth, streamlined appearance! Mr. Smith was friendly and helpful, making the experience as smooth and pain free as possible. Other than a little wait to finalize the purchase, the More

by Kujayhawkdoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby Smith
Sep 12, 2018 -

Robert Brogden Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Best, Craig Blacklidge - General Manager - (913) 782-1500

August 15, 2018

Toby Rules Worked with me to get out of my lease and into a more manageable vehicle. Didn’t get annoyed with communication via email. Would recommend. More

by Mes262
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby Smith
Aug 15, 2018 -

Robert Brogden Buick GMC responded

Thank you for this amazing review, Mes262! We really appreciate your business and your recommendation! Best, Craig Blacklidge - General Manager - (913) 782-1500

August 13, 2018

Good experience We had everything wrapped up in less than 3 hours. Toby did a great job helping us. The only reason it was 4 star instead of 5 is they didn't do a v More

by bb66514
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby Smith
Aug 15, 2018 -

Robert Brogden Buick GMC responded

Thank you for taking the time to leave us this review. Your review gives us the opportunity to learn if we are delivering great customer service and really appreciate this feedback! Please let me know if we can help you with anything else, thanks! Sincerely, Craig Blacklidge - General Manager - (913) 782-1500

August 09, 2018

Disappointed We traded for a newer vehicle at the end of June. The sales part of the deal was an awesome experience. It was the title work side that needs a lot More

by Doberman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Campbell
Aug 15, 2018 -

Robert Brogden Buick GMC responded

Hello Doberman, and thank you for choosing Robert Brogden Buick GMC for your automotive needs. Our goal is for 100% customer satisfaction, and it seems we fell short at your last visit. We are constantly trying to improve upon the customer service that we provide and your feedback would be of great help to us. Please contact us at your earliest convenience to discuss how we can resolve any sales or service issues you may have experienced. Sincerely, Craig Blacklidge - General Manager - (913) 782-1500

August 08, 2018

The best car buying experience ever! I absolutely HATE buying new cars/trucks and “dealing” with the sales and finance staff. I can say, without a doubt, Toby was the the best salesman I More

by ajnp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Toby Smith
Aug 08, 2018 -

Robert Brogden Buick GMC responded

Thank you for taking the time to write this review. We are pleased to hear that Toby was able to provide an efficient and overall positive experience. Take care! Sincerely, Craig Blacklidge - General Manager - (913) 782-1500

August 06, 2018

The best buying experience ever Scotty was the best thank yo This dealership know how to take care of customer will tell everybody to go there Scotty was awesome thank you for everything we will come back. More

by Kansascarguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scotty Smith
Aug 08, 2018 -

Robert Brogden Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Craig Blacklidge - General Manager - (913) 782-1500

August 02, 2018

Car Buying Made Painless Robert Brogden dealership provided us with a pain free car buying experience. Our salesperson Bob answered every question we had and was very friendl More

by Lakeisha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Myers
Aug 02, 2018 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Craig Blacklidge - General Manager - (913) 782-1500

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