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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.2
1,753 Reviews

1,753 Reviews of Robert Brogden Buick GMC - Service Center

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October 04, 2018

Horrible Did nothing for me, said they couldn't fix issue and even stated I wasted their time bringing my vehicle in over the phone. Won't be returning ever ag More

by JAMES.NODWELL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
All employees
Oct 09, 2018 -

Robert Brogden Buick GMC responded

James, we are very disappointed by the incident that you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Craig Blacklidge - General Manager - (913) 782-1500

October 04, 2018

Friendly service Just the nicest people working at Robert Brogden. I was in and out in much less time than I thought I would be. The price quoted was fair, too. More

by cjennew
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
None listed
Oct 09, 2018 -

Robert Brogden Buick GMC responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Best, Craig Blacklidge - General Manager - (913) 782-1500

September 29, 2018

Great Service Done Great Service is done on everything you asked to have done. And it is completed very fast with the great service crew too. And other special person th More

by JHLOUDON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Beaver, Dennis Fisher
Oct 04, 2018 -

Robert Brogden Buick GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Best, Craig Blacklidge - General Manager - (913) 782-1500

September 28, 2018

Service required for my 4 year old Buick (from Brogden Motor I was very pleased with the service I received at Brogden Buick. It was just a requited "oil & filter change tire rotation, and general check-up", b More

by 25JALOSY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Beaver, (service advisor), and Jacob Sanchez, (service technician).
Oct 04, 2018 -

Robert Brogden Buick GMC responded

Your great feedback truly made our day! We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best, Craig Blacklidge - General Manager - (913) 782-1500

September 27, 2018

Pontiac Solstice I purchased my Solstice over 10 years ago from Scotty at Brogden. The service is great. Scotty and I remain good friends and now my good friend Mary h More

by GXP Forever
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scotty Smith, Kristen McCullough
Sep 27, 2018 -

Robert Brogden Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to serve you, and we look forward to doing so again. Best, Craig Blacklidge - General Manager - (913) 782-1500

September 21, 2018

Very Friendly I had my Enclave services as a follow up to o my purchase. Everyone was nice and friendly. The shuttle service was great both to and from the dealer More

by CHAD_R_TODD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Carey
Sep 27, 2018 -

Robert Brogden Buick GMC responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Best, Craig Blacklidge - General Manager - (913) 782-1500

September 20, 2018

Happy veteran Excellent job. Faster than expected. No one else will ever work on my vehicle. That's including me Its either Brogden or nothing. Thank you. More

by OBERONT66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quintin Headley, Cody Carey
Sep 27, 2018 -

Robert Brogden Buick GMC responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Best, Craig Blacklidge - General Manager - (913) 782-1500

September 20, 2018

It was very easy they did a great job at a reasonable price. Would never go anywhere else after the experience I have had at Brogden. I feel service or purchasing a vehicle they are the best. Can't say enough go More

by FISHER.CONSULTING
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristen McCullough
Sep 27, 2018 -

Robert Brogden Buick GMC responded

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Take care, Craig Blacklidge - General Manager - (913) 782-1500

August 16, 2018

Car Salespersons I do not make decisions quickly and I have never been fond of car sales people but Bob Meyers is very patient, helpful and kind. I am glad to see More

by Jody
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Myers, Cody Carey
Sep 12, 2018 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us, Jody. Our team is dedicated to providing a welcoming and comfortable service experience to each and every customer that enters our dealership. I am happy to hear that you were pleased with our customer service and facilities. Please feel free to contact us or stop by for a visit if you need any assistance. Take care, Craig Blacklidge - General Manager - (913) 782-1500

May 26, 2018

Class act service! The service advisor Cody, and the entire service team were professional, courteous, and thorough. No gimmicks or slick sales attempts. This is the onl More

by Doug Appelgren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Carey
Jun 07, 2018 -

Robert Brogden Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Craig Blacklidge - General Manager - (913) 782-1500

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