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Robert Brogden Buick GMC - Service Center
Olathe, KS
2,060 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,060 Reviews of Robert Brogden Buick GMC - Service Center
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Verified Customer
October 17, 2024
Great service. Vehicle is taken care of promptly. Factory recalls explained and taken care of. Staff is friendly and professional Vehicle is taken care of promptly. Factory recalls explained and taken care of. Staff is friendly and professional More
by MOTSINGER
Employees Worked With
Todd Kelly
October 16, 2024
Great service team. Scott was a GREAT help and very informative. He answered all my questions and made the service appointment easy. Scott was a GREAT help and very informative. He answered all my questions and made the service appointment easy. More
by brian.l.koski
Employees Worked With
Scott Phegley
October 12, 2024
Purchased a brand new car on 9/3 and it had white specs of paint all on the front bumper, hood, and side mirrors. Took it back 9/9. Got it back last week and the only thing that was corrected was the hood. of paint all on the front bumper, hood, and side mirrors. Took it back 9/9. Got it back last week and the only thing that was corrected was the hood. Still white specs on bumper and side mirrors. They outsource for bodywork so I have to wait for them to be available to fix what should have been fixed after having the car for almost a month. More
by LG
October 10, 2024
The people in the dealership were very nice and accommodating. The dealership was clean and had snacks and drinks for you while waiting. accommodating. The dealership was clean and had snacks and drinks for you while waiting. More
by nick.kenney
October 05, 2024
The service writers should ask if we have any concerns up front. I wanted to have something done and he said I had to tell him that at the beginning of the check in. The new car department didn’t make any front. I wanted to have something done and he said I had to tell him that at the beginning of the check in. The new car department didn’t make any contact with me until my second trip through the front lobby. More
by brian.t.mead2
Employees Worked With
Todd Kelly
October 05, 2024
I made the appointment a couple of weeks out for a recall I received multiple text confirming my appointment and when I got there I they took my key and within 5 minutes they came to me and said that did I received multiple text confirming my appointment and when I got there I they took my key and within 5 minutes they came to me and said that did not have the part and would have to order it. It was evident they had my number based off the number of text I received so why they could not have texted and let me know the part was not in so i did not Hobbes to take off work to come in for nothing except to be told I have to take another day off for the service. More
by Corporateeyecandy
Employees Worked With
No idea
September 29, 2024
Everything went fine. I would hope that the repairs would have started on the day that I took the vehicle in, instead of a week later. Although Sage worked to help out e I would hope that the repairs would have started on the day that I took the vehicle in, instead of a week later. Although Sage worked to help out everywhere he could. More
by TROYAVANT11
Employees Worked With
Sage, Todd Kelly
