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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.5
2,006 Reviews
Call Service Center (913) 712-9342

2,006 Reviews of Robert Brogden Buick GMC - Service Center

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July 21, 2024

Very good customer service, completed faster than quoted. It was the day after July 4th and they were short-staffed but generously scheduled a follow up the next week. More

by sfleischaker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Land
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Jul 22, 2024 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC and for sharing your positive experience with us. We are thrilled to hear that you appreciated our customer service and speedy completion of the service. We look forward to seeing you again during your follow-up visit next week! Sincerely, The Robert Brogden Buick GMC Team

July 18, 2024

They made sure all of our concerns were taken care of. Took the time to make sure our experience with them was great. Thank you! More

by jasonjaydub
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 19, 2024 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC, Jason! We appreciate your kind words and are thrilled to hear that we were able to address all of your concerns and make your experience great. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

July 17, 2024

I was pleasantly surprised by how fast my service was completed. The staff was knowledgeable and friendly. Everyone was helpful and I was in and out quickly. More

by RG68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
Report | Print
Jul 17, 2024 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC for your service needs! We appreciate your 5-star review and are thrilled to hear that our team provided you with fast and friendly service. Our staff takes pride in being knowledgeable and helpful to ensure a seamless experience for our customers. We look forward to assisting you again in the future. Sincerely, The Robert Brogden Buick GMC Team

July 17, 2024

Scott did a perfect job . He called the warranty company, got my work approved . I want to thank everyone involved More

by scubamark54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
scott in service
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Jul 17, 2024 -

Robert Brogden Buick GMC responded

Thank you for providing exceptional service during your recent visit to Robert Brogden Buick GMC. We are thrilled to hear about your positive experience with us, and we appreciate your kind words. Please don't hesitate to reach out if you need anything in the future. See you next time! Sincerely, The Robert Brogden Buick GMC Team

July 17, 2024

Every helpful group ok people. They take care of your needs & do it quickly & with a smile. More

by dcashman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Estrada
Report | Print
Jul 17, 2024 -

Robert Brogden Buick GMC responded

Thank you for the kind words about your experience with us! We take pride in providing excellent service with a smile. We appreciate your feedback and look forward to assisting you again at Robert Brogden Buick GMC. Sincerely, The Robert Brogden Buick GMC Team

July 16, 2024

Excellent, personal, caring, educational, understanding, friendly, courteous, professional, knowledgable, timely, All the help was good. More

by JUDGTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
Report | Print
Jul 17, 2024 -

Robert Brogden Buick GMC responded

Thank you for taking the time to leave such a detailed and positive review of your experience at Robert Brogden Buick GMC. We are thrilled to hear that you found our team to be excellent, caring, understanding, and professional. We pride ourselves on providing personalized and knowledgeable service to all our customers. Your kind words mean a lot to us, and we appreciate your feedback. We look forward to welcoming you back in the future! Sincerely, The Robert Brogden Buick GMC Team

July 16, 2024

Professional, great service, David was excellent! Parts department were efficient & parts were put on in same day received. More

by JPWDLW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Self
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Estrada
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Jul 17, 2024 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC! We appreciate your positive feedback and are thrilled to hear about your professional and great service experience with us. We're delighted that David provided you with excellent service, and we're pleased to hear that our parts department was efficient in getting your parts installed the same day. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

July 16, 2024

David is very courteous and friendly. He explained the situations clearly and makes sure that it is understood. More

by TIMOTHYOKEOWO
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Estrada
Report | Print
Jul 17, 2024 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC and for sharing your experience, Timothy. We appreciate your kind words about David's exceptional service. We look forward to assisting you again in the future. Drive safely! Sincerely, The Robert Brogden Buick GMC Team

July 16, 2024

Love the service department at this dealer. Always a smooth check in and service is very timely. Waiting room is comfortable. More

by Michelle.Mosher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Land
Report | Print
Jul 17, 2024 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC for your service needs! We're thrilled to hear that you had a great experience with our service department. We appreciate your kind words about our smooth check-in process, timely service, and comfortable waiting room. We look forward to assisting you again in the future. Sincerely, The Robert Brogden Buick GMC Team

July 15, 2024

Very pleased with David Estrada who was very courteous and professional. Service was done in a very timely manner which I appreciated very much. Thanks for the great service! More

by kennyilly413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Estrada
Report | Print
Jul 16, 2024 -

Robert Brogden Buick GMC responded

Thank you for the fantastic 5-star review! We are thrilled to hear about your positive experience with David. We take pride in providing exceptional and timely service at Robert Brogden Buick GMC. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, The Robert Brogden Buick GMC Team

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