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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.5
2,007 Reviews
Call Service Center (913) 712-9342

2,007 Reviews of Robert Brogden Buick GMC - Service Center

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April 14, 2024

Great team to work withand they stick to their word with what they say they'll do! Jimmy and Tim were awesome to work with. No pressure. Jimmy noticed I had been staring at a different vehicle than I orig More

by tigerlady27
Recommend Dealer
Yes
Employees Worked With
Jim Self
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2024 -

Robert Brogden Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Robert Brogden Buick GMC Team

April 12, 2024

I had no problems with the service. Alyssa was helpful in using GMC reward points to paid for the service work. More

by GEWOELLHOF
Recommend Dealer
Yes
Employees Worked With
Had no contact with anyone besides Alyssa
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Apr 12, 2024 -

Robert Brogden Buick GMC responded

It’s great to know that Alyssa provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Robert Brogden Buick GMC Team

April 11, 2024

Brogden Buick GMC is an excellent dealership. Highly recommend Jimmy Carpenter. Buying process was very easy. More

by Anon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to provide such great feedback, Anon. Our primary focus is to provide each and every customer with exceptional service. We also strive to answer every question and address every concern and it’s encouraging to know Jimmy was able to show you our dedicated and personalized service. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Robert Brogden Buick GMC Team

April 11, 2024

I'm always comfortable dealing with people at thus dealership and I trust them. Thanks More

by LILGIRLTAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Raby
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Apr 12, 2024 -

Robert Brogden Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day, Taylor. Sincerely, The Robert Brogden Buick GMC Team

April 11, 2024

Great service being greeted in the drive. Good time for the service completed yesterday. Thanks More

by COBBLERS05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Raby
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Apr 12, 2024 -

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

April 11, 2024

Good service. Vehicle was done quickly. A few minor issues were not taken care of More

by neismatt2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jenna
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Apr 12, 2024 -

Robert Brogden Buick GMC responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, The Robert Brogden Buick GMC Team

April 07, 2024

Service advisor kept me updated and followed up as soon as the work was completed More

by samuelhess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jen
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Apr 08, 2024 -

Robert Brogden Buick GMC responded

Hi Samuel, and thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Robert Brogden Buick GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

April 05, 2024

They took care of my Encore very quickly. I also got a ride back home. Brogden is great! Happy that I go there. Very nice people. Love my 2018 Chief's red Encore. More

by brendadulny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Estrada
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Apr 05, 2024 -

Robert Brogden Buick GMC responded

Thank you for the kind words, Brenda. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Robert Brogden Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, The Robert Brogden Buick GMC Team

April 04, 2024

Good visit got oil change and was in and out very quickly. Really enjoyed the waiting room had coffee and snacks thanks. More

by johnsonrichard8173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart, Lee Habiger, Brian Land, Jamaica Johnson, Alyssa Raby, David Estrada
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Apr 04, 2024 -

Robert Brogden Buick GMC responded

Richard, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

April 03, 2024

Got me in and out very fast and efficient. Alyssa was very friendly and helpful More

by jdirothen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Raby
Report | Print
Apr 04, 2024 -

Robert Brogden Buick GMC responded

Thank you for the positive feedback. We're very happy to hear that you enjoyed your visit here with us at Robert Brogden Buick GMC. We are driven to offer great customer care and we strive to provide the best service experience. Thank you again and we hope to see you again soon! Sincerely, The Robert Brogden Buick GMC Team

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