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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.5
2,058 Reviews
Call Service Center (913) 712-9342

2,058 Reviews of Robert Brogden Buick GMC - Service Center

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June 20, 2024

The Service was great I was in and out in about hour. I appreciate the great customer service provided by Lee. More

by R.HATTEN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Habiger
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Jun 21, 2024 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC! We are delighted to hear that you had a great service experience with us and that Lee provided excellent customer service. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, The Robert Brogden Buick GMC Team

June 15, 2024

I was told my truck was still covered under warranty. When I got there they said they made a mistake. I took off work lost $300.00 in wages plus gas. They could just told me the truth. More

by WALLINGJR62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Everhart, Lee Habiger, Brian Land, Jamaica Johnson, Alyssa Raby, David Estrada
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Jun 17, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us. We understand your concerns and appreciate your feedback. We will share your feedback with our team and address this internally so a similar situation in the future can be avoided. If there is anything we can do to gain your trust back, please feel free to reach out to us directly. Sincerely, The Robert Brogden Buick GMC Team

June 15, 2024

Nice dealership. I also got to know more information about my Envision. Over all, I was a good experience. More

by TIMOTHYOKEOWO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Estrada
Report | Print
Jun 18, 2024 -

Robert Brogden Buick GMC responded

Thank you for the positive review, Timothy! We're glad to hear that you had a great experience and learned more about your Envision at Robert Brogden Buick GMC. We look forward to seeing you again in the future! Sincerely, The Robert Brogden Buick GMC Team

June 15, 2024

Excellent service, all customers should use Brogden for service needs. They were efficient and communicative during the process. More

by russelldent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
Report | Print
Jun 18, 2024 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC for your service needs! We appreciate your kind words about our efficiency and communication throughout the process. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

June 14, 2024

Angelina my sales representative. You are the best and it was a pleasure working with us on the purchase of my new 2024 Sierra 1500. You made my decision so easy. We would like to th More

by ewms7524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominik Warren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelina 5 star sales
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Jun 14, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words! Angelina, Mike, and Paul are thrilled to have been able to assist you with the purchase of your new vehicle at Robert Brogden Buick GMC. We greatly appreciate your recommendation and look forward to welcoming your friends and family. If you need anything in the future, don't hesitate to reach out. Sincerely, The Robert Brogden Buick GMC Team

June 13, 2024

David was great and very nice! Took care of everything i needed and was very easy to work with More

by JACKSONFOTH
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Estrada
Report | Print
Jun 14, 2024 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC and for sharing your positive experience, David will be thrilled to hear your kind words! We are glad to hear that David took care of everything you needed and made the process easy for you. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

June 13, 2024

Scott was very knowledgeable and professional. He answered all my questions and explains to me, so I would understand. The customer experience was great and I would recommend to my family and frie More

by BRIANSZALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Phegley
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Jun 13, 2024 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC, Brian! We greatly appreciate your positive review and recommendation. It's fantastic to hear that Scott provided you with excellent customer service. We will make sure to commend him for his professionalism and knowledge. We look forward to serving you again in the future. See you next time! Sincerely, The Robert Brogden Buick GMC Team

June 07, 2024

Making an appointment is easy when I arrived. Bryan took my keys in my car was finished within a reasonable amount of time. More

by thoele95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Land
Report | Print
Jun 10, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your positive experience with us! We're delighted that Bryan provided you with excellent service during your appointment, and we're glad your car was taken care of promptly. We look forward to welcoming you back to Robert Brogden Buick GMC for your future automotive needs. Sincerely, The Robert Brogden Buick GMC Team

June 07, 2024

Excellent service. Brian got me in and out in no time. This is the GMC dealer to go with. Thanks! More

by JG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart, Brian Land
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Jun 10, 2024 -

Robert Brogden Buick GMC responded

Thank you for the 5-star review! We are thrilled to hear about the excellent service you received from Brian. We appreciate your business and are delighted to be your go-to GMC dealer. We look forward to serving you again in the future. Sincerely, The Robert Brogden Buick GMC Team

June 05, 2024

Alyssa was so helpful. Quite a gem. We need more people like her in the workplace More

by ROSE.AVERY2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyssa Raby
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Jun 06, 2024 -

Robert Brogden Buick GMC responded

Thank you, Rose, for being such a valuable member of our team at Robert Brogden Buick GMC! We appreciate your kind words and are delighted to hear about your positive experience. We strive to provide excellent customer service, and we are glad that Alyssa exceeded your expectations. We look forward to serving you again in the future. Sincerely, The Robert Brogden Buick GMC Team

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