Dominik Warren

Robert Brogden Buick GMC responded

Thank you for sharing your experience, Conard. We understand your concerns regarding the ceramic coating discussion and how it was handled during the sales and finance process. At Robert Brogden Buick GMC, we aim to ensure all optional products are clearly presented and agreed upon before being included in a transaction, and your feedback regarding communication and product disclosure has been noted and will be reviewed with our team. Please contact us directly if you would like to go over this in more detail. We are committed to improving clarity, consistency, and the overall customer experience moving forward. Sincerely, The Robert Brogden Buick GMC Team

Robert Brogden Buick GMC responded

Thank you for your review! It is wonderful to hear that Dominik, Terrie, and Roger provided you with excellent service at Robert Brogden's Olathe Buick GMC. We are happy to know that we were able to address the issue promptly and make the financing process easy for you. Your feedback is appreciated, and we look forward to seeing you again soon! Sincerely, The Robert Brogden Buick GMC Team

Robert Brogden Buick GMC responded

Thank you for your feedback! We're glad to hear you had a great experience working with Dominik at Robert Brogden's Olathe Buick GMC. Your recommendation means a lot to us. We look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Judy! We're thrilled to hear that Dominik and Terrie provided you with such helpful and pleasant service during your trade-in experience at Robert Brogden's Olathe Buick GMC. We understand that trading in your 2024 Acadia can be difficult, but we're glad we could assist you. We appreciate your kind words and look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

Robert Brogden Buick GMC responded

Thank you for your kind words! We're thrilled to hear that Dominik and Tammy provided you with helpful and professional service. It's always our goal at Robert Brogden's Olathe Buick GMC to ensure a great experience for our customers. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

Robert Brogden Buick GMC responded

Thank you for your kind words, Ken! We're delighted to hear that our salesmen and sales manager provided you with excellent service while helping you find the perfect vehicle. At Robert Brogden's Olathe Buick GMC, we strive to make every customer's experience a positive one. We look forward to seeing you again! Sincerely, The Robert Brogden Buick GMC Team

Robert Brogden Buick GMC responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Dominik at Robert Brogden's Olathe Buick GMC. It's great to know he was able to assist you in finding the perfect SUV and that you felt well taken care of throughout the process. We look forward to welcoming you back for your next automobile purchase! Sincerely, The Robert Brogden Buick GMC Team

Robert Brogden Buick GMC responded

Thank you, Keith! We’re delighted to hear that Dominic provided you with attentive service and answered all your questions. At Robert Brogden's Olathe Buick GMC, we strive to ensure our customers are well taken care of. Your feedback is appreciated, and we look forward to welcoming you back for any future needs. Sincerely, The Robert Brogden Buick GMC Team

Robert Brogden Buick GMC responded

Thank you for your wonderful review, Mardee! We're thrilled to hear that everything went smoothly and that Dominick provided you with excellent service during the financing process. It's great to know you had no problems and felt satisfied with your experience at Robert Brogden's Olathe Buick GMC. We look forward to serving you again in the future! Sincerely, The Robert Brogden Buick GMC Team

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us. We appreciate your feedback regarding the add-on warranty offers and the lack of detail provided on the contract and interest rate. Understanding the terms of your deal is crucial, and we strive to ensure that every customer feels informed. Our vehicles are sold with a Multi-Protect Package, which is designed to provide protection and peace of mind while adding value to your vehicle purchase. All vehicles also come with our 30-Day Money Back Guarantee, adding further confidence for our customers. Please feel free to reach out directly to Robert Brogden's Olathe Buick GMC if you'd like to discuss this matter further. Your satisfaction is important to us. Sincerely, The Robert Brogden Buick GMC Team