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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.6
2,122 Reviews
Call Service Center (913) 712-9342
Today: 7:00 AM - 6:00 PM Closed Now
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2,122 Reviews of Robert Brogden Buick GMC - Service Center

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June 27, 2024

Lee was the man. He helped me get my X5M wheels. And helped me with all repairs. More

by nhill89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart, Lee Habiger, Jamaica Johnson
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Jun 28, 2024 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC! We're thrilled to hear about your positive experience with Lee. We appreciate your business and look forward to assisting you with any future vehicle needs. Drive safely! Sincerely, The Robert Brogden Buick GMC Team

June 25, 2024

Did a good job, had a couple of concerns and they took care of them. More

by TOM_KRUSE61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2024 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC and for your positive review. We are glad to hear that we could address your concerns and provide you with excellent service. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

June 24, 2024

Great. Will always take my. Buick here for oil change, perfect online scheduling of time for service More

by tbrewer05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Land
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Jun 24, 2024 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC for your oil change appointment. We appreciate your positive review and are thrilled to hear that our online scheduling system worked well for you. We look forward to assisting you with your future service needs. Drive safely! Sincerely, The Robert Brogden Buick GMC Team

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June 22, 2024

Great experience from start to finish! Made an unfortunate situation with my car a great experience! I will definitely be recommending them to friends and family! More

by SPENCERMURRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Self
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terrie Horton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tracy Troll, Sebastien Granger, Brian Everhart, Lee Habiger, Brian Land, Jamaica Johnson, Alyssa Raby, David Estrada
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Jun 24, 2024 -

Robert Brogden Buick GMC responded

Thank you for the kind words, Spencer! We are delighted to hear that we could turn your unfortunate car situation into a positive experience. We truly appreciate your recommendation and look forward to serving you, your friends, and your family in the future. See you next time at Robert Brogden Buick GMC! Sincerely, The Robert Brogden Buick GMC Team

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June 20, 2024

The Service was great I was in and out in about hour. I appreciate the great customer service provided by Lee. More

by R.HATTEN10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Habiger
Report | Print
Jun 21, 2024 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC! We are delighted to hear that you had a great service experience with us and that Lee provided excellent customer service. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, The Robert Brogden Buick GMC Team

June 15, 2024

Excellent service, all customers should use Brogden for service needs. They were efficient and communicative during the process. More

by russelldent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Everhart
Report | Print
Jun 18, 2024 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC for your service needs! We appreciate your kind words about our efficiency and communication throughout the process. We look forward to assisting you again in the future! Sincerely, The Robert Brogden Buick GMC Team

June 15, 2024

I was told my truck was still covered under warranty. When I got there they said they made a mistake. I took off work lost $300.00 in wages plus gas. They could just told me the truth. More

by WALLINGJR62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Everhart, Lee Habiger, Brian Land, Jamaica Johnson, Alyssa Raby, David Estrada
Report | Print
Jun 17, 2024 -

Robert Brogden Buick GMC responded

Thank you for sharing your experience with us. We understand your concerns and appreciate your feedback. We will share your feedback with our team and address this internally so a similar situation in the future can be avoided. If there is anything we can do to gain your trust back, please feel free to reach out to us directly. Sincerely, The Robert Brogden Buick GMC Team

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June 15, 2024

Nice dealership. I also got to know more information about my Envision. Over all, I was a good experience. More

by TIMOTHYOKEOWO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Estrada
Report | Print
Jun 18, 2024 -

Robert Brogden Buick GMC responded

Thank you for the positive review, Timothy! We're glad to hear that you had a great experience and learned more about your Envision at Robert Brogden Buick GMC. We look forward to seeing you again in the future! Sincerely, The Robert Brogden Buick GMC Team

June 14, 2024

Angelina my sales representative. You are the best and it was a pleasure working with us on the purchase of my new 2024 Sierra 1500. You made my decision so easy. We would like to th More

by ewms7524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrie Horton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Levin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olvera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominik Warren
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelina 5 star sales
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Jun 14, 2024 -

Robert Brogden Buick GMC responded

Thank you so much for your kind words! Angelina, Mike, and Paul are thrilled to have been able to assist you with the purchase of your new vehicle at Robert Brogden Buick GMC. We greatly appreciate your recommendation and look forward to welcoming your friends and family. If you need anything in the future, don't hesitate to reach out. Sincerely, The Robert Brogden Buick GMC Team

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June 13, 2024

Scott was very knowledgeable and professional. He answered all my questions and explains to me, so I would understand. The customer experience was great and I would recommend to my family and frie More

by BRIANSZALA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Phegley
Report | Print
Jun 13, 2024 -

Robert Brogden Buick GMC responded

Thank you for choosing Robert Brogden Buick GMC, Brian! We greatly appreciate your positive review and recommendation. It's fantastic to hear that Scott provided you with excellent customer service. We will make sure to commend him for his professionalism and knowledge. We look forward to serving you again in the future. See you next time! Sincerely, The Robert Brogden Buick GMC Team

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