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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.2
1,753 Reviews

1,753 Reviews of Robert Brogden Buick GMC - Service Center

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August 21, 2022

Service was good but the oil change did take over an hour and I didn’t even get my tires rotated. More

by jeano39
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Aug 24, 2022 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Robert Brogden Buick GMC Team

August 19, 2022

the repair was completed when promised. and the service person was very helpful during the process. More

by bheinen852
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Aug 22, 2022 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Robert Brogden Buick GMC Team

August 19, 2022

They had a loaner ready when I arrived since it was to take about 3 days. On Wednesday afternoon they called and engine seal was replaced. Great job! More

by jkkoppers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Aug 22, 2022 -

Robert Brogden Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Robert Brogden Buick GMC Team

August 19, 2022

Excellent service every time! Kristie and Aurora went above and beyond as they always do. More

by KELLY.THOMAS0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Aug 22, 2022 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Robert Brogden Buick GMC Team

August 19, 2022

All the time really good service, Kristie and Aurora are the best.!!! Always service is fast and on time. More

by sandra@tucasakc.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Aug 22, 2022 -

Robert Brogden Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Robert Brogden Buick GMC Team

August 17, 2022

Excellent service! Dropped off for an oil change and got a ride to work. They came and got me when it was done. Everything was done professionally. No complaints! More

by TIMMYDMEANS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Aug 19, 2022 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Robert Brogden Buick GMC Team

August 17, 2022

Great team to work with every time! I have been bringing my company vehicle here for 6 1/2 years for the routine maintenance, tires, etc. Always a good experience for me. Very professio More

by DGARDNER2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Aug 19, 2022 -

Robert Brogden Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Robert Brogden Buick GMC Team

August 13, 2022

Aurora has been my service agent for my last visits. She has been great to work with. More

by Gpaul49
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aurora Reed
Aug 16, 2022 -

Robert Brogden Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Robert Brogden Buick GMC Team

August 13, 2022

Easy to work with. I had to reschedule my appointment twice before I could make it happen and then it was done in a timely fashion. The lady helping me get checked in More

by LIVINGMYNEWLIFE2011
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Aug 19, 2022 -

Robert Brogden Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Robert Brogden Buick GMC Team

August 12, 2022

The Service Dept. are great to work with. They are also prompt with the time for the service preformed. More

by cornygas
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alyssa Waller, Kristie Brown, Aurora Reed
Aug 13, 2022 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Robert Brogden Buick GMC Team

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