Robert Brogden Buick GMC - Service Center
Olathe, KS
2,007 Reviews of Robert Brogden Buick GMC - Service Center
Phenomenal customer service, straight talk and an outstanding deal. I would definitely recommend to anyone, and i will be going back for any future GMC purchases of mine. outstanding deal. I would definitely recommend to anyone, and i will be going back for any future GMC purchases of mine. More
The dealership at GMC is always a great place. I enjoy coming in to look at the cars that I cant afford to buy. Oh well. They are great... I enjoy coming in to look at the cars that I cant afford to buy. Oh well. They are great... More
Jason always does a great job. Very satisfied with the service you get from Robert Brogden. Very satisfied with the service you get from Robert Brogden. More
The service was great, done on time and got a call from the service department when it was complete. The only complaint I have is that my shuttle driver smelled very bad, hard to even ride in the car with the service department when it was complete. The only complaint I have is that my shuttle driver smelled very bad, hard to even ride in the car with her. She was also the same person that brought my truck out to me when I picked up the truck. I had to roll down the windows and open an air freshener to get the smell out. This is not what I would expect from a person in contact with the public. It wasn't perfume it was a real stink.. More
Service department is lack in customer service. Came in for my appointment and another guy after me was greeted at his car door. I stood there and walked in, then waited for almost 10 minutes. Fina Came in for my appointment and another guy after me was greeted at his car door. I stood there and walked in, then waited for almost 10 minutes. Finally the service guy looked up and ask if I needed help, I told him yes I had an appointment. He said oh where is your vehicle, I then pointed out the window where it was visible to the whole lobby. More
When my new truck was taken twice in for service with less than 700 miles on it. Steve and the guys in the shop went above and beyond to get it fix without delay. less than 700 miles on it. Steve and the guys in the shop went above and beyond to get it fix without delay. More
Brought car in because check engine light was on. Took 2 days to fix instead of promised 1. Paid $500, next day check engine light came back on. Took 2 days to fix instead of promised 1. Paid $500, next day check engine light came back on. More
I had a problem with my truck, I went in without an appointment. I explained i had to leave town. The Service Department figured out a way to get me in. They went beyond my expectations, which say appointment. I explained i had to leave town. The Service Department figured out a way to get me in. They went beyond my expectations, which says alot about customer service. More
Every person worked diligently on my vehicle and got the job done ! I wanna thank everyone for making my truck look great ! The tech was awesome and worked directly with me to find out my needs ! The parts job done ! I wanna thank everyone for making my truck look great ! The tech was awesome and worked directly with me to find out my needs ! The parts department did it again! Getting me a very nice tonneau cover for my truck. I appreciate Tobey and Steve in service and Jim and Tracey in parts. I wanna thank the tech Josh for going above and beyond and letting me know his concerns and what he felt like would be best ! Thank you Robert Brogden for giving me the best look for my truck and the way it looks is spectacular! More