Robert Brogden Buick GMC - Service Center
Olathe, KS
2,006 Reviews of Robert Brogden Buick GMC - Service Center
Josh is a a xxxxx! He never lets you talk and treats you as youre stupid. People interupt his day and he has the same attitude on the phone. Ive bought 2 cars from yo He never lets you talk and treats you as youre stupid. People interupt his day and he has the same attitude on the phone. Ive bought 2 cars from you and always bring them back for service.Next time I will not deal with him! More
The service I received for my 2014 was great. The recall was fixed quickly and and additional purchase I made to self-install was completed before I left the service department. The recall was fixed quickly and and additional purchase I made to self-install was completed before I left the service department. More
They got my truck in and fixed a known brake pad issue the same day. Unfortunately, my truck was hit in the parking lot and I have to deal with getting it fixed, but not their fault. They were quick to le the same day. Unfortunately, my truck was hit in the parking lot and I have to deal with getting it fixed, but not their fault. They were quick to let me know. More
I went in for an oil change and it was completed very quickly. Everyone was very friendly and helpful. I enjoy having my Buick serviced by the dealer. quickly. Everyone was very friendly and helpful. I enjoy having my Buick serviced by the dealer. More
I have $85k+ truck under warranty and service dept refuses to look at it today. "too busy" the error code is up on the screen and the 1 guy at the service counter refused to have anyone take a lo refuses to look at it today. "too busy" the error code is up on the screen and the 1 guy at the service counter refused to have anyone take a look today to get parts ordered or see what was needed. VERY POOR CUSTOMER SERVICE. More
Had 10:30 appt. Was told 1-1.5 hours. Came back after 1.5 and work had not even started on the car. Had another hour wait. Not a good experience. Service associa Was told 1-1.5 hours. Came back after 1.5 and work had not even started on the car. Had another hour wait. Not a good experience. Service associate Jamaica was very nice so this was not her fault. More