Robert Brogden Buick GMC - Service Center

They got my truck in and fixed a known brake pad issue the same day. Unfortunately, my truck was hit in the parking lot and I have to deal with getting it fixed, but not their fault. They were quick to le the same day. Unfortunately, my truck was hit in the parking lot and I have to deal with getting it fixed, but not their fault. They were quick to let me know. More

Miss all the girls that worked here. So friendly and seemed like they cared. This new staff is sub par. So friendly and seemed like they cared. This new staff is sub par. More

I have $85k+ truck under warranty and service dept refuses to look at it today. "too busy" the error code is up on the screen and the 1 guy at the service counter refused to have anyone take a lo refuses to look at it today. "too busy" the error code is up on the screen and the 1 guy at the service counter refused to have anyone take a look today to get parts ordered or see what was needed. VERY POOR CUSTOMER SERVICE. More

I went in for an oil change and it was completed very quickly. Everyone was very friendly and helpful. I enjoy having my Buick serviced by the dealer. quickly. Everyone was very friendly and helpful. I enjoy having my Buick serviced by the dealer. More

Had 10:30 appt. Was told 1-1.5 hours. Came back after 1.5 and work had not even started on the car. Had another hour wait. Not a good experience. Service associa Was told 1-1.5 hours. Came back after 1.5 and work had not even started on the car. Had another hour wait. Not a good experience. Service associate Jamaica was very nice so this was not her fault. More

My vehicle was timely reviewed and serviced. I was in and out with and oil change and tire rotation in less than one hour I was in and out with and oil change and tire rotation in less than one hour More

Took my truck in for running boards and the ones that came in weren’t the right ones. They got the right ones there within 45 minutes and had them on in about a half hour. Great service! came in weren’t the right ones. They got the right ones there within 45 minutes and had them on in about a half hour. Great service! More

I went in for a recall and oil change/tire rotation. No assistance in the drive-in bay area, then a long wait before an advisor acknowledged me to check-in my car. We waited in their waiting area with m No assistance in the drive-in bay area, then a long wait before an advisor acknowledged me to check-in my car. We waited in their waiting area with my toddler the duration of my visit. After my vehicle was completed and parked outside the service area, the advisors continued assisting other people who came in for an additional 20 mins. For each of those customers, the advisors checked them out and brought their vehicle to the doors. After paying more than I was quoted, I was simply given my keys and paperwork. No feedback regarding any issues the technician noted during the inspection. Absolutely the worst experience at a GM Dealership. More

It's a different experience going there now not seeing the faces that you know and know you. the faces that you know and know you. More

I Always get special treatment. Very Happy with my service. Levi makes sure I get what I need Very Happy with my service. Levi makes sure I get what I need More