Robert Brogden Buick GMC - Service Center

I’ll never go back. After multiple attempts (4 or more) to fix a problem. They managed. A week later, check engine light came on. Multiple stored codes. One of the After multiple attempts (4 or more) to fix a problem. They managed. A week later, check engine light came on. Multiple stored codes. One of the codes was undoubtedly the result of this service group not reconnecting a hose. $2K later at another service company, and other service that should have been addressed, my truck is running like a top and ready for another 100,000 miles. More

Less than satisfied is a nice way to put it. Repairs not complete. New truck, less than 3,000 miles and already in the shop. Not willing to take care of their customers. Repairs not complete. New truck, less than 3,000 miles and already in the shop. Not willing to take care of their customers. More

They’ve serviced my vehicle twice now and always get it done and back to me fast. They’re not shady like other mechanics and dealers and their employees are always nice. done and back to me fast. They’re not shady like other mechanics and dealers and their employees are always nice. More

Good service. Got back to me with he diagnosis and costs for repairs. Did not bill me the $100 for troubleshooting. Got back to me with he diagnosis and costs for repairs. Did not bill me the $100 for troubleshooting. More

Easy online ordering and scheduling, tracking of shipping not easy at all and after order care could be better not easy at all and after order care could be better More

Was very good. Easy to get checked in and waiting room was nice. Had no problems at all. Was very easy to scedule online. Easy to get checked in and waiting room was nice. Had no problems at all. Was very easy to scedule online. More

The staff is friendly, and efficient. I live the way the greet you, take your vehicle right away to be serviced. They let you know the minute it's finished too! I live the way the greet you, take your vehicle right away to be serviced. They let you know the minute it's finished too! More

It doesn't feel as warm and inviting in the service department as it used to be. Also, I paid for a tire rotation and balance and when I got home I noticed it didn't get done, just the oil change. I we department as it used to be. Also, I paid for a tire rotation and balance and when I got home I noticed it didn't get done, just the oil change. I went back the next day and the service dept sales lady told me that it had been done the day before but that my tire gauge sensors weren't registering, to show the tires were moved around. I only know this not to be true because my car was also making a noise before the tire rotation and the noise was noticeably fixed once the actual maintenance was performed on Day 2. Also, I had noticed before the oil change the varying amounts of air pressure in my 4 tires. The front tires were L, 45 psi, R, 34 psi. The rear tires were L, 34 psi and R 31 psi...I took pictures to see the before and after. I have been a customer there for years but not feeling any kind of loyalty from GMC/Robert Brogden anymore. Last 2 visits there have felt very deceptive. More

Service was good but the oil change did take over an hour and I didn’t even get my tires rotated. and I didn’t even get my tires rotated. More

the repair was completed when promised. and the service person was very helpful during the process. and the service person was very helpful during the process. More