Back

Robert Brogden Buick GMC - Service Center

Olathe, KS

4.5
2,004 Reviews

2,004 Reviews of Robert Brogden Buick GMC - Service Center

Sort by
July 27, 2022

Convenient over night drop off. Quick diagnosis and the right fix. Explanation of what the issue was. More

by schooleyfamily
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Jul 29, 2022 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Robert Brogden Buick GMC Team

July 27, 2022

Worked to get us in asap as going out of town. Only 45 minute wait. Christie thoroughly went over report which was good. We may have the start of an oil leak and will bring back next week. Each of More

by jkkoppers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Jul 29, 2022 -

Robert Brogden Buick GMC responded

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, The Robert Brogden Buick GMC Team

July 27, 2022

Availability was more than adequate, appointment was easy to make, well-appointed lobby, friendly staff, fair price. More

by Polecat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Jul 29, 2022 -

Robert Brogden Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Robert Brogden Buick GMC Team

July 26, 2022

I brought my car in for a tire with a nail in it and I was in out in about an hour. More

by CLARYTRUCKSALES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Jul 28, 2022 -

Robert Brogden Buick GMC responded

Thank you for taking the time to write about your experience with us! Sincerely, The Robert Brogden Buick GMC Team

July 26, 2022

Thank you for great service. Thank you thank you thank you thank you thank you More

by jilltorneden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Jul 28, 2022 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Robert Brogden Buick GMC Team

July 24, 2022

This is a "luxury" service center in my opinion! Spotless, snacks, comfy chars and the service and the people are wonderful! My air conditioning problem was fixed the same day I brought it in. I More

by boomerbuns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Jul 26, 2022 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

July 24, 2022

They have a great staff and I am glad I bought my Buick from them and enjoy doing business with their service department. They are attentive and care about me as a customer. I would recommend then highly f More

by jajacob5216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Jul 26, 2022 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

July 24, 2022

The consultant was very attentive, courteous and went over the details. She also explained how far car is doing and what services due next. More

by mymoon26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Jul 26, 2022 -

Robert Brogden Buick GMC responded

We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Robert Brogden Buick GMC Team

July 23, 2022

Fast, friendly service, clean waiting area, easy to make appointments and friendly service department people. More

by VLGZELLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Jul 25, 2022 -

Robert Brogden Buick GMC responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Robert Brogden Buick GMC Team

July 23, 2022

Took car in for oil change. Got right in and done in reasonable time. Appreciate no pushy service recommendations. More

by JWILM33
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aurora Reed
Jul 26, 2022 -

Robert Brogden Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Robert Brogden Buick GMC Team

...
70
...