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Robert Brogden Buick GMC - Service Center

Olathe, KS

4.5
2,005 Reviews

2,005 Reviews of Robert Brogden Buick GMC - Service Center

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July 06, 2022

As always great services from the entire services team at Robert Brogden. Thank you for the help. More

by gobucks99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Jul 08, 2022 -

Robert Brogden Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Robert Brogden Buick GMC Team

July 04, 2022

Service people were friendly, but they should see if we have an extended warranty for oil changes. More

by YOSTCOLEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Jul 05, 2022 -

Robert Brogden Buick GMC responded

Yost, it seems as if we fell short of our standards during your visit and we would like to do what we can to remedy the situation. Please reach out to us so we may begin to move forward in a positive direction. Sincerely, The Robert Brogden Buick GMC Team

July 02, 2022

We were having some issues with our car. They went over and beyond to help us! They have incredible customer service! More

by hkarp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Jul 05, 2022 -

Robert Brogden Buick GMC responded

Thanks for letting us know of your complete satisfaction. We pride ourselves on our customer service and we're glad we met our goals during your visit. Take care! Sincerely, The Robert Brogden Buick GMC Team

June 30, 2022

I was impressed with the fact that they didn't try to say my vehicle had other issues then the ones I knew it had. That's why I will go back to them if I need work done on my vehicle. They won me as a custom More

by deanbareece211
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Jul 05, 2022 -

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

June 28, 2022

5 stars for excellent service! !! Aurora and Kristi were very thorough in explaining what I need for my Impala. This was my first time having my car serviced at your dealership and More

by fosterfamilykc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Jun 30, 2022 -

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

June 27, 2022

Friendly service staff. Good communication tools, include phone calls, texts and emails. Car ready when promised. More

by nbcrump
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alyssa Waller
Jun 29, 2022 -

Robert Brogden Buick GMC responded

I wanted to take a moment to let you know that we appreciate your business and your kind words on behalf of our team! It’s important that when our customers drop their vehicles off with us, they’re given the transparent and trustworthy service we know they deserve. I hope that if there’s anything else you need, you won’t hesitate to let us know. Sincerely, The Robert Brogden Buick GMC Team

June 26, 2022

The team did an awesome job of getting me in and out without a long wait. More

by ATOZCATERING
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Jul 01, 2022 -

Robert Brogden Buick GMC responded

Thank you for trusting us and coming in to service your vehicle. We are so glad your experience was "awesome" and look forward to seeing you on your next visit!

June 25, 2022

The service team is amazing! The ladies at the desk are awesome. Always helpful and nice. They were able to squeeze in an appointment for me. They always call me by name and re More

by Pianoman1979
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Jun 26, 2022 -

Robert Brogden Buick GMC responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know our team went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Robert Brogden Buick GMC Team

June 25, 2022

The service team always takes excellent care of me on every visit. I recommend them to anyone who has GM service needs More

by KELLY.THOMAS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown, Aurora Reed
Jun 26, 2022 -

Robert Brogden Buick GMC responded

It is wonderful to hear that our team was able to provide you with a great experience, Kelly! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Robert Brogden Buick GMC Team

June 25, 2022

Quick, courteous service…. always. I’ve been going here since 2004. I or my family has purchased 7 or 8 vehicles here Great doing business with them. More

by CJBLIESE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristie Brown
Jun 26, 2022 -

Robert Brogden Buick GMC responded

It was a pleasure to read about your multiple car-buying experiences at Robert Brogden Buick GMC. Our top priority is delivering top-notch service without making our guests feel rushed or pressured in any way. It's delightful to know our team provided you with such a memorable and outstanding experience. It's fantastic that we have earned your trust and repeat business; we look forward to seeing you and your family again in the future! Sincerely, The Robert Brogden Buick GMC Team

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