Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Robert Brogden's Hays GMC

Hays, KS

Overview
Employees
Reviews
Vehicles
4.7
226 Reviews
Robert Brogden's Hays GMC is your trusted hometown dealership, conveniently located in Hays, Kansas. We offer a wide selection of the latest GMC trucks and SUVs, alongside a diverse inventory of quality used vehicles spanning all makes and models. Experience the friendly, personalized service of a small town dealership without sacrificing big city savings on your next vehicle purchase.
Contact Dealership

108 E 13th St

Hays, KS

67601

Directions

By Type

Showing 226 reviews

August 27, 2025

We enjoyed all the people we came in contact with. Everyone was very helpful. we maybe rushed into buying becaused we didn 't hasle with them over trying to talk them down any on the trade!!! We ar More

by gmsmiley
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron Pflaum
4.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cade Gerhard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melanie Vargas, Ethan McLaughlin
Report | Print
Aug 27, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your feedback! I'm glad to hear you enjoyed your experience and found our team at Robert Brogden's Hays GMC helpful. It's understandable to feel rushed sometimes during the buying process. If you're missing any options or have questions about your new vehicle, please feel free to reach out. We’re here to assist you and ensure you’re completely satisfied with your purchase. We look forward to seeing you again! Regards, Chad Staab, Sales Manager

August 23, 2025

Always accommodating on service times. Reminds us on tire rotation and other maintenance issues that are needed. More

by RURALRITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt
Report | Print
Aug 24, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! I'm glad to hear that you find us accommodating with service times and appreciate our reminders for tire rotations and maintenance. At Robert Brogden's Hays GMC, we strive to keep your vehicle in top shape. We look forward to seeing you again for your next service! Regards, Scott Wasinger, Service Manager

August 20, 2025

Service dept is great but not one other person spoke to even acknowledged us as we waited in their "waiting" area, even tho, one person walked by numerous times. Even when I made eye contact with him, did More

by THEOW
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wasinger
Report | Print
Aug 21, 2025 -

Robert Brogden's Hays GMC responded

Thank you for sharing your experience with us. I appreciate your kind words about our service department, and I'm glad to hear we're meeting your expectations. However, I also understand your frustration regarding the lack of acknowledgment from our team during your visit. At Robert Brogden's Hays GMC, we strive for a welcoming atmosphere, and it's clear we fell short in this instance. I value your feedback and assure you that we will address this matter to ensure all our guests feel recognized and appreciated. If you’re considering a new vehicle, I encourage you to reach out to us so we can provide you with the attention and service you deserve. Thank you for your time, and we hope to have the opportunity to serve you better in the future. Regards, Scott Wasinger, Service Manager

August 20, 2025

They did everything that I asked and did a great job of being there without pressing or pressuring me. More

by purplemermis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 20, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful feedback! I'm glad to hear that you felt supported during your experience at Robert Brogden's Hays GMC without any pressure. Your satisfaction is our top priority, and we look forward to seeing you again soon! Regards, Chad Staab, Sales Manager

August 16, 2025

Service was fine but I had the tires rotated and they did not clean the dirt out of the wheels so when I got on the road the car vibrated like crazy! I had to at home take my water sprayer and clean out the More

by windfarm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt
Report | Print
Aug 16, 2025 -

Robert Brogden's Hays GMC responded

Thank you for sharing your experience with us. I appreciate your feedback regarding the tire rotation at Robert Brogden's Hays GMC. While I’m glad to hear that the service itself was fine, I understand your concern about the dirt in the wheels. We strive for excellence and will continue to improve our service. Please remind us to clean the wheels during your next visit. Thank you again, and we look forward to serving you better next time! Regards, Scott Wasinger, Service Manager

August 12, 2025

Very friendly. Mark did am excellent job showing us the vehicle. Financial manager was great. More

by roscoe-alf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Ealle
Report | Print
Aug 12, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your review! I am happy to hear you had a great experience with Mark and our financial manager at Robert Brogden's Hays GMC. Your kind words motivate us to continue providing excellent service. We hope to see you again soon. Regards, Chad Staab, Sales Manager

August 09, 2025

Everyone we visited with were all very helpful. We really enjoy talking to and visiting with our salesman Josh . If he can't answer our question he will find out the answer and get back with us. More

by gmsmiley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ficken
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know name but worked hard Friday getting our running boards on.
Report | Print
Aug 10, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your wonderful review! I am thrilled to hear that you found our team helpful and enjoyed your time with Josh at Robert Brogden's Hays GMC. It's great to know that he provided you with excellent support and communication. We appreciate your feedback and hope to see you again soon! Regards, Chad Staab, Sales Manager

August 08, 2025

This was our first service for the vehicle. Scott working with us in getting the initial service completed and covered. More

by JEROL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Pfannelstiel
Report | Print
Aug 08, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your positive review, Jerol! I'm pleased to hear that your first service went smoothly and that Scott was able to assist you effectively. At Robert Brogden's Hays GMC, our team strives to provide excellent services to all our customers. We look forward to seeing you again for your next visit! Regards, Scott Wasinger, Service Manager

August 06, 2025

Brogden is a great place to buy a car or truck in Hays. Everyone was great to work with! More

by RENGEL57
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chad Staab
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 06, 2025 -

Robert Brogden's Hays GMC responded

Thank you for your kind words! I'm glad to hear you had a great experience at Robert Brogden's Hays GMC. Our team is dedicated to providing excellent service, and I appreciate your support. We look forward to assisting you again in the future! Regards, Chad Staab, Sales Manager

July 30, 2025

Very good experience. Talked with the salemans person on the phone and the deal was set. More

by kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kalor Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cade Gerhard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 30, 2025 -

Robert Brogden's Hays GMC responded

Thank you, Kevin! I am happy that you had a very good experience with us at Robert Brogden's Hays GMC. It's great that our salesperson could assist you effectively over the phone to get the deal set. We appreciate your feedback and look forward to seeing you again soon. Regards, Chad Staab, Sales Manager

1
...
6
7
8
...
23