Robert DeNooyer Chevrolet
Holland, MI
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above and beyond service Was greeted by a friendly staff that got me in and went over everything I needed done to my car. They kept me posted with the progress of my vehicle a Was greeted by a friendly staff that got me in and went over everything I needed done to my car. They kept me posted with the progress of my vehicle and let me know of anything else that was wrong with my car. As there were some unforeseen issues they worked with GM and me to rectify the situation to my liking. Overall I was very happy with the customer service. Thanks Carmen and Kim More
Excellence in Customer Service I have been taking my vehicles for service at Denooyer for 15+ years. I would not consider taking my vehicle anywhere else. Customer Service is outs I have been taking my vehicles for service at Denooyer for 15+ years. I would not consider taking my vehicle anywhere else. Customer Service is outstanding. More
Excellent The service personnel were friendly and the work was completed as promise. Any and all concerns were addressed at the time that the Silverado was bro The service personnel were friendly and the work was completed as promise. Any and all concerns were addressed at the time that the Silverado was brought in for service More
Oil change I made an appointment to get my oil change a week prior. I sat in the waiting room for 1hr and 15 minutes to actually get any reponse or feedback. Aft I made an appointment to get my oil change a week prior. I sat in the waiting room for 1hr and 15 minutes to actually get any reponse or feedback. After declining any further services, for example putting in a new filter, i still had to wait another 20 minutes to finally get checked out and my vehicle back. I was very upset. More
In town Stopped in town when my change oil light came on. I gave Carmen a call and knowing the distance I drive, they fit me in. Always appreciate there consi Stopped in town when my change oil light came on. I gave Carmen a call and knowing the distance I drive, they fit me in. Always appreciate there consideration for there clients. I know there are plenty of choices out there but no one has the team workmanship as the DeNooyers team. More
Routine maintenance Since purchasing our vehicle we have relied on DeNooyers to maintain it. We have been pleased with the final outcome with all service required. Very f Since purchasing our vehicle we have relied on DeNooyers to maintain it. We have been pleased with the final outcome with all service required. Very friendly service & sales reps. More
Second experience with the maintenance crew was great, again Had a semi-emergency situation with my car, and they were able to get me an appointment right away. Just like my first experience, Carmen was outstan Had a semi-emergency situation with my car, and they were able to get me an appointment right away. Just like my first experience, Carmen was outstanding; professional, personable, informative, and friendly. The work was done on the car in timely manner, with excellent quality and reasonable cost. You can be sure that any time I need maintenance done, this is where I will go; and, when it comes time for a new vehicle, I will be back for that, as well! Highly recommend to anyone that needs service! More
DeNooyer Chevrolet Survey We enjoy our routine visits to DeNooyer Chev. They are helpful in answering our auto maintenance questions about services to our Equinox. The surve We enjoy our routine visits to DeNooyer Chev. They are helpful in answering our auto maintenance questions about services to our Equinox. The survey that I took today from Chevrolet G.M., I had missmarked about our visit last week. We would definitely recommend DeNooyer to any person looking for a dealership with a great service dept. We would give them a "10" dealership for all services not a "0". Thank you, Robert and Judith Anderson. More
Pursuing excellence. I find that at DeNooyer they always strife to exceed your expectations. Both sales and service are running like a good oiled windmill. Nicole and Domi I find that at DeNooyer they always strife to exceed your expectations. Both sales and service are running like a good oiled windmill. Nicole and Dominque, the owners right on the floor, working alongside, giving the push to exceed a real boost:)!! Good work, always enjoy coming there. More
Tire Rotation I needed my tires rotated on my Malibu and took it to DeNooyer (where I bought it) because it is necessary to reset the tire pressure monitors when ti I needed my tires rotated on my Malibu and took it to DeNooyer (where I bought it) because it is necessary to reset the tire pressure monitors when tires are rotated. They were quick and efficient and I always like to share a word with Carmen who is very professional. More