Robert Horne Ford

'18 F150 We are very satisfied with our experience at Robert Horn Ford. I wanted a Super Crew 4X with the 3.5L Eco boost. My wife insisted it be white. Sinc We are very satisfied with our experience at Robert Horn Ford. I wanted a Super Crew 4X with the 3.5L Eco boost. My wife insisted it be white. Since there was not an '18 on the lot that met our requirements, our Salesman, Ely Bennet, went out of his way to search the valley for what we wanted. He found one at another dealership and worked to get it. This extra effort made it possible for us to get the truck we wanted. Thanks Ely and Robert Horn. I would do it again. More

Great service and easy to purchase Anthony was a great salesman to work with and Ray made the financing easy and painless! The whole process was quick and they directed me to a great su Anthony was a great salesman to work with and Ray made the financing easy and painless! The whole process was quick and they directed me to a great suv that worked for my needs. More

They made buying a used car easy. I'm from Canada, so I was a little concerned about buying a car in the states. Just how different would it be? Well right of the bat, Kelton Bachtell, I'm from Canada, so I was a little concerned about buying a car in the states. Just how different would it be? Well right of the bat, Kelton Bachtell, was excellent; making me feel at ease and answering every question I had. He also was easy to negotiate a price with, and we soon came to a fair deal for both of us. Then we went to the finance department where Louie Belitsos explained every paper we had to sign and made me feel very confident with the purchase of our new used car. I would recommend this dealer to all fellow Canadians and anybody else buying a car. A first class dealer!!!! More

Excellent experience Was a very good experience. Dale was very courteous, helpful, and knowledgeable. We've been looking for a truck for a long time now. Everybody here is Was a very good experience. Dale was very courteous, helpful, and knowledgeable. We've been looking for a truck for a long time now. Everybody here is courteous and did not try to push anything on me. Which has not been true at a lot of the other dealers. I ended up buying exactly what I wanted here. More

Quick, efficient service. One of the best dealerships we have dealt with! Helpful, good communication, and great service. Love the shuttle idea to bring us back and forth dur One of the best dealerships we have dealt with! Helpful, good communication, and great service. Love the shuttle idea to bring us back and forth during the service work. More

Ive bought 5 cars from this dealer, but on my last purchase on my last 4th and 5th purchase from you I was greatly mistreated.. On my 4th purchase of a ford Edge 2013 I was told it had GPS, etc. When I question on my last 4th and 5th purchase from you I was greatly mistreated.. On my 4th purchase of a ford Edge 2013 I was told it had GPS, etc. When I questioned the small screen I was told that was how the new models were. I bought the car and when I got home I tried to set up my phone, etc. and couldn't. so I brought it back to the dealership and was told this car didn't have those features. so I said, well I NEED those features on my car. the car had 6 miles on it. They made me trade the car in instead of turning it back in for the right one. I lost thousands of dollars on the deal. I would never buy another car from you and I would not suggest your dealership to anyone for that reason. I do get my car serviced there because Ive been very happy with the service dept. More

Buying a new vehicle I felt very at ease at the dealership. Cristy the sales lady that helped us was very helpful in choosing a vehicle. After we bought a vehicle she was I felt very at ease at the dealership. Cristy the sales lady that helped us was very helpful in choosing a vehicle. After we bought a vehicle she was very helpful explaining the features and setting them up. The finance and everything was easy. More

Pleased with the service dept Dave Duvall was very helpful and treated me great. He was very professional and I was pleased with the work done and the fact that he kept me informed Dave Duvall was very helpful and treated me great. He was very professional and I was pleased with the work done and the fact that he kept me informed. More

WHAT A TERRIBLE EXPERIENCE I DON'T KNOW HOW THIS DEALER STAYS OPEN ALTHOUGH I LIVE 2 MILES AWAY I HAVE ALWAYS FOUND IT NECESSARY TO DRIVE 25 MILES FURTHER TO ANOTHER FORD DEALER I DON'T KNOW HOW THIS DEALER STAYS OPEN ALTHOUGH I LIVE 2 MILES AWAY I HAVE ALWAYS FOUND IT NECESSARY TO DRIVE 25 MILES FURTHER TO ANOTHER FORD DEALER. I WAS LOOKING FOR THE NEW RANGER THEY CALLED ME TWICE THAT THEY HAD ONE ON THE LOT I IMMEDIATELY DROVE THERE AND WAS TOLD IT WAS SOLD AND I COULD NOT DRIVE IT. ABOUT A WEEK LATER WAS TOLD THEY HAD ANOTHER ONE I WENT RIGHT OVER AND WAS INFORMED IT WAS ALSO SOLD AND I COULD NOT DRIVE IT. I SAT DOWN WITH A SALES PERSON TO SEE IF I COULD ORDER ONE THAT I HAD BUILT AND PRICED ON FORDS WEBSITE. THEY APPRAISED MY VEHICLE AND THEN TOLD ME THAT THE FORD Z PLAN COULD NOT BE USED TOWARDS THE PURCHASE OF A RANGER AND THAT MY MILITARY CASH BACK OFFER FROM FORD COULD NOT BE USED EITHER. I LATER DROVE THE 25 MILES TO ANOTHER DEALER AND ORDERED A NEW RANGER FOR 37.000, WAS ABLE TO USE MY Z PLAN DISCOUNT AND MY MILITARY DISCOUNT PLUS THEY GAVE ME 2.000 DOLLARS MORE ON MY TRADE IN. WOW WHAT A DIFFERENCE 25 MILES CAN MAKE. More

Excellent service From calling to schedule an oil change to to picking up my car was super. Adam Lebowitz was excellent. Took the time to search info on my vehicle and From calling to schedule an oil change to to picking up my car was super. Adam Lebowitz was excellent. Took the time to search info on my vehicle and found out about a recall never done and had the 90 thousand mile service done. Which the ford dealer I bought my car from never did the previous 30 mile services. More