Robert Horne Ford

Janna Darling helped us through our purchase. She made every effort to let us know the demo Mustang Mach 3 was going up for sale. We arrived before everyone else and started on our paperwork immediately. every effort to let us know the demo Mustang Mach 3 was going up for sale. We arrived before everyone else and started on our paperwork immediately. She made the process easy and we left 3 hours later driving our new dream. She has followed up to be sure things are working out for us. More

Customer friendly and very good communication. I was kept informed every step of the way and there were not surprises. I would highly recommend this dealership to my friend and acquaintances. kept informed every step of the way and there were not surprises. I would highly recommend this dealership to my friend and acquaintances. More

Always take my Flex to the Ford dealership for service. Robert Horne is our local dealership and have always had good service and great response to any issues during the 6 years we’ve been going there. Robert Horne is our local dealership and have always had good service and great response to any issues during the 6 years we’ve been going there. More

Great dealership for servicing and warranty work. Roy in service always takes great care of me, and gets me out on a tight timeline. Thank you! service always takes great care of me, and gets me out on a tight timeline. Thank you! More

Jeff Moe was awesome to deal with. But we also knew what we wanted and the had it. As for the detailing guys they need a lot of help my daughter could have done a better job than they did. Truck was taken b we wanted and the had it. As for the detailing guys they need a lot of help my daughter could have done a better job than they did. Truck was taken back to be cleaned and all the did was spray the wheels with a ton of wheel dressing and didn’t even wipe the Excess off the wheels. Update This place is a joke. I will not recommend anyone to this dealership. They changed my loan documents upped my interest rate waited 30 days to notify me that it was changed. Had to take time off work to it paperwork and resign. How did Window Tint Guy do the lawn when there was no window tint on the vehicle had to get my own window tent and also had to call service to schedule the bedliner to be sprayed got no information with a bedliner service department was rude especially Brandon when you have to deal with him. More

It’s so easy to schedule service appointments. They are so friendly and customer oriented. At the actual appointment, you’re treated like royalty. The waiting areas at dealership are so comfortable and inv so friendly and customer oriented. At the actual appointment, you’re treated like royalty. The waiting areas at dealership are so comfortable and inviting! More

Very friendly and Mike at the service department did an outstanding job and was very knowledgeable and made sure I understood what needed to be done with my vehicle. outstanding job and was very knowledgeable and made sure I understood what needed to be done with my vehicle. More

Terrible service department, kept vehicle for a week, TWICE, problem still not fixed. Many excuses. Part installed backwards, new part doesn't work, etc. Nightmare! TWICE, problem still not fixed. Many excuses. Part installed backwards, new part doesn't work, etc. Nightmare! More

Had an alignment and tire rotation performed. After I drove away, I noticed all four tires were low on air, between 21 and 28 psi.. drove away, I noticed all four tires were low on air, between 21 and 28 psi.. More

Had appt for recall at 9 . I told them I would wait as they said 1-2 hours . Car not ready until 3;45 spent time going back and forth twice as I thought it would be ready earlier .I would have gone home they said 1-2 hours . Car not ready until 3;45 spent time going back and forth twice as I thought it would be ready earlier .I would have gone home if I knew it would be all day Also if it was going to be too busy, would not have dropped car off that day . I wasted my whole day. Bad communication or time management. Salesman was nice but I was not very satisfied with dealership. Also asked to have car washed and come to pick it up and not washed. More