Robert Horne Ford

Had appt for recall at 9 . I told them I would wait as they said 1-2 hours . Car not ready until 3;45 spent time going back and forth twice as I thought it would be ready earlier .I would have gone home they said 1-2 hours . Car not ready until 3;45 spent time going back and forth twice as I thought it would be ready earlier .I would have gone home if I knew it would be all day Also if it was going to be too busy, would not have dropped car off that day . I wasted my whole day. Bad communication or time management. Salesman was nice but I was not very satisfied with dealership. Also asked to have car washed and come to pick it up and not washed. More

Alex was awesome. Made us feel welcome. The looked into all options for us and had us decide. I will definitely come back for my next buy. all options for us and had us decide. I will definitely come back for my next buy. More

Work finished in timely manner. Great quality work on the repairs . Service staff friendly and professional. I will definitely return for future service on my truck. the repairs . Service staff friendly and professional. I will definitely return for future service on my truck. More

Yes, from beginning to end, my experience was completely satisfactory. This is the 3rd time I have been there. I went the 1st time because of the convenient location. I went back because of the service I satisfactory. This is the 3rd time I have been there. I went the 1st time because of the convenient location. I went back because of the service I received. More

I had a problem with one of my tires and ended up replacing all 4. Matt helped me and found the best deal for me. replacing all 4. Matt helped me and found the best deal for me. More

I was pleased with my purchase and would recommend Robert Horne Ford for your new vehicle needs. They have a staff of friendly employees willing to help you with your purchase. Horne Ford for your new vehicle needs. They have a staff of friendly employees willing to help you with your purchase. More

Tee did a very good job, answered all our questions and concerns. Very informative and friendly. We would recommend him to all our friends and family. concerns. Very informative and friendly. We would recommend him to all our friends and family. More

Brandon schoonover was my current service coordinator. Very pleased with his attention to my requests and needs. I had a new battery installed and it was painless and in a timely manner. I also had many Very pleased with his attention to my requests and needs. I had a new battery installed and it was painless and in a timely manner. I also had many questions regarding the sync 3 map updates for my 2016 edge. Very helpful and most of my questions were answered. Jason ? and Roy Nolan have always been more then attentive to my needs. We seniors appreciate the extra TLC. I LOVE MY FORD. THANKS. MERRY HAPPY CHRISTMAS ‼️ More

Good dealer to deal with they are fair and not to pushy and didnt ask 100 questions for my info untill the deal was made and didnt ask 100 questions for my info untill the deal was made More

Michelle provided excellent customer service! Service was completed in a timely manner and on price. I could not ask for a better experience. Keep up the great work. was completed in a timely manner and on price. I could not ask for a better experience. Keep up the great work. More