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Roberts Motors

Alton, IL

4.7
366 Reviews

4350 Alby St.

Alton, IL

62002

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366 Reviews of Roberts Motors

January 05, 2026

Roberts fit me in and out quickly. They looked at my brakes and had the parts in stock. check out went well. They reviewed my points and gave me credit that had built up over the servi More

by cc9865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
Jan 05, 2026 -

Roberts Motors responded

Thank you for the great review! We’re glad we could get you in and out quickly and take care of your brakes with parts on hand. It’s also great to hear that checkout went smoothly and that you were able to use the rewards points you’ve earned from past visits. We truly appreciate your continued business and look forward to serving you again at Roberts Motors in Alton, IL!

December 24, 2025

I would like to thank Keegan for taking such good care of me when I bought my new Maverick Pick Up. He was very knowledgeable and answered all of my questions very patiently. Thanks finance and sales manager More

by jlpresley56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keegan
Dec 24, 2025 -

Roberts Motors responded

Thank you so much for the incredible review and for being such a loyal member of the Roberts Motors family! We’re thrilled to hear how well Keegan took care of you during your Maverick purchase and that he was able to answer all of your questions. Our finance and sales managers will also appreciate the kind words about keeping everything comfortable for you. Your trust over seven vehicle purchases truly means the world to us. Thank you for the recommendation, we look forward to serving you again for many years to come

December 13, 2025

Roberts Motors is a great dealership. They provide a great customer service experience every time we have been there. Our service advisor Justin is amazing and we just had a fantastic exp More

by cslynch72
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ched, Brent
Dec 13, 2025 -

Roberts Motors responded

Thank you for the fantastic review and recommendation! We’re honored to hear that you continue to receive great customer service every time you visit. Justin will appreciate the kind words, and we’re thrilled that Ched helped make your new car purchase such a great experience. Thank you for choosing Roberts Motors in Alton, IL we truly value your trust and look forward to serving you again!

December 10, 2025

Service was top notch. gave us a fair value on our trade in, and excellent financing options. Especially liked working with Ryan Bennett. This is the 2nd vehicle we've p More

by thrichbyz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Bennett
Dec 10, 2025 -

thrichbyz responded

Thank you

Dec 11, 2025 -

Roberts Motors responded

Thank you so much for the wonderful review! We’re thrilled to hear that you had a top-notch experience and that you found both the trade-in value and financing options to be excellent. Ryan Bennett will be grateful for the kind words—he truly enjoys helping his customers, and we’re honored that you’ve chosen to work with him for a second vehicle. We appreciate your continued trust in Roberts Motors and look forward to helping you again whenever you’re ready!

December 03, 2025

Had our truck towed to this repair shop. Great experience. Justin Bland does a great job keeping his customers informed and it is very much appreciated. More

by kart
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Bland
Dec 03, 2025 -

Roberts Motors responded

Thank you for taking the time to share your experience! We’re glad we could help after your truck was towed in, and it’s great to hear that Justin kept you informed throughout the process. He truly strives to take care of our customers, and we appreciate you recognizing his efforts. Thank you for choosing Roberts Motors in Alton, IL, we’re always here when you need us!

November 21, 2025

Had my vehicle serviced a few days ago (November, 2025). They took the vehicle into the shop at the scheduled time, and the job was completed promptly. Work was done well. Car was washed when completed. Ve More

by Elledge
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Shannon
Nov 21, 2025 -

Roberts Motors responded

Thank you for the great feedback! We’re glad to hear your service visit went smoothly and that everything was completed on time and to your satisfaction. Our team at Roberts Motors in Alton, IL works hard to make every experience a positive one. We appreciate you choosing us and look forward to serving you again!

October 22, 2025

Brought truck in for repairs on 3 items. First item I knew what they told me was the problem couldn't be true beacause I had already checked this, but problem solved. Second item I was sold More

by Service Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Justin
Nov 21, 2025 -

Roberts Motors responded

Thank you for the great feedback! We’re glad to hear your service visit went smoothly and that everything was completed on time and to your satisfaction. Our team at Roberts Motors in Alton, IL works hard to make every experience a positive one. We appreciate you choosing us and look forward to serving you again!

Nov 22, 2025 -

Service Customer responded

I guess you didn't read my response. Your service department did me wrong. I will not purchase or have service on any ford products going forward. I also emailed Mr Roberts personally from their rating system about my concerns as he asked & never received a responce.

September 30, 2025

Great service with excellent communication throughout the process. Got a spray in bed liner for my new maverick and the finished product was beautiful! More

by ken01976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devon
Sep 30, 2025 -

Roberts Motors responded

Thank you for taking the time to give us such a great review! We are glad to hear the process was seamless for you!

September 27, 2025

From start to finish everyone at Roberts was very helpful. I don’t buy often, so I haven’t dealt with a dealer in a long time. Roberts just became my dealer from now on. Great people and great place. More

by Tracy.todd41
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Bennett
Sep 27, 2025 -

Roberts Motors responded

Thanks for the great review, it is always great to hear that everyone was very helpful. We look forward to serving you again in the future!

September 26, 2025

Keegan Dwyer and Sales Associates and Manager were outstanding. I want a printed Owners Manual. More

by jodacon01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
See "Review"
Sep 27, 2025 -

Roberts Motors responded

We are happy to hear that our staff was outstanding! Thank you for the great review!

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