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Roberts Motors

Alton, IL

4.8
280 Reviews

4350 Alby St.

Alton, IL

62002

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280 Reviews of Roberts Motors

November 16, 2022

My new F-150 PowerBoost had less than 1,300 odometer miles when I experienced a Road Hazard Flat on US 63 South of Kirksville, MO. I changed the flat and returned to Alton, IL and immediately scheduled More

by jasperfish
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Cleveland, Ryan Bennett, John Roberts
November 02, 2022

Excellent service. Always friendly and fast. Purchased my car from Roberts Ford and won't take it anywhere else to be serviced. More

by bettyjacober
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Michael Jacober
October 26, 2022

John, from your assurance of a build 5 weeks ago to the call from Ryan and the scheduling of delivery, everything went excellent. It couldn't have been any better. That is speaking from the experience of More

by dpar
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
John, Ryan, Curtis, Tony, Shannon & Mike
October 19, 2022

The purchasing and trade in decisions were ours alone with no pressure from the Robert’s team. In this time of component shortages they guided to local sourced accessories; such as, Linex spray in bed li More

by jasperfish
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brent, Ryan, and Tony
October 13, 2022

Had to make appointment for oil change due to low staffing. No problems great service got right on it and done. More

by James cole
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Forgot name but guy inside was on it
October 12, 2022

A true family business. Shannon guided us w knowing what was needed and the best choice for rewards or rebate. Totally trust this service department …..they have always take More

by Jdclsnow@aol.com
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Shannon
October 12, 2022

I was very pleased with the service work that was done. I was contacted when my truck was finished and the advisor told me what had been done More

by gljawilson1
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bill
September 17, 2022

Never a problem with Roberts service. Very professional at every level. And I always wait for my vehicles. More

by jt88army
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike in the service department
September 08, 2022

I am appreciative of my sales person Zach S. - the dealership dad; who was very kind and attentive both in the sale but also the follow up reminders. I have had great customer service In the ser More

by burnettd59@gmail.com
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Don’t remember each employee- all of them have been top notch
September 04, 2022

This is he 3rd vehicle I've purchased from Roberts Ford and I travel 50 miles one way for them to service my vehicle. I've always been confident in their service. I recently had my the oil changed on y More

by Karen
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Mike - service writer
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