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Roberts Motors

Alton, IL

4.7
380 Reviews
Call Dealership (866) 540-8435
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4350 Alby St.

Alton, IL

62002

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380 Reviews of Roberts Motors

June 22, 2026

The customer service was excellent. The service department was knowledgeable, courteous, and kept me up to date on what was happening with my vehicle. While waiting in the waiting are More

by bbywater11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Report | Print
June 22, 2026

Mr. Bennet was very nice and courteous and took care of my needs next day. I noticed that my truck that I purchased. That was supposed to be certified, had bad back. Bricks went to the service department a More

by Ccrcrg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bennett in sales, who was great and shannon in the service department, which was rude
Report | Print
June 13, 2026

Great experience! Tim was an excellent salesman and knew so much about all of the inventory. Everyone we met was very friendly and professional. Definitely recommend b More

by Anna Miner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Lane
Report | Print
Jun 15, 2026 -

Roberts Motors responded

Thank you for the fantastic review! We're thrilled to hear you had a great experience with us. Tim will appreciate the kind words about his knowledge and customer service. We take pride in having a friendly and professional team, and we're glad that stood out during your visit. Thank you for your recommendation and for choosing Roberts Motors in Alton, IL. We look forward to welcoming you back again in the future!

June 05, 2026

Good experience a a a a a a a a a a a a. A a More

by Pedro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr Dwyer
Report | Print
Jun 06, 2026 -

Roberts Motors responded

Thank you for the review, Pedro! We're glad to hear you had a good experience with us. We appreciate your business and thank you for choosing Roberts Motors in Alton, IL. We look forward to helping you again in the future!

June 04, 2026

Mike took care of the works, walked me through an issue found, got me in and fixed under warranty. Much appreciated. More

by kolkmeyer.lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Jun 05, 2026 -

Roberts Motors responded

Thank you for the great review! We're happy to hear that Mike took such good care of you and kept you informed throughout the process. Making sure our customers understand any issues we find and getting repairs completed under warranty whenever possible is all part of providing the service you deserve. We truly appreciate your business and thank you for choosing Roberts Motors in Alton, IL!

May 26, 2026

Shannon & Mike in the service department are the great people to work with, there one of the reasons I buy from Robert’s ford! More

by joecareycalls
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin, Brent
Report | Print
May 27, 2026 -

Roberts Motors responded

Thank you for the wonderful review! We’re so glad to hear that Shannon and Mike have made such a positive impact on your experience with us. Our service team works hard to take great care of our customers, and it means a lot to know they’re one of the reasons you continue to choose Roberts Motors in Alton, IL. We truly appreciate your loyalty and look forward to serving you again!

May 20, 2026

I recently had the F-150 Recall for reprogramming the Trailer Brake Module completed. A 7:00 AM appointment had me back home within 1-1/2 hours with an added bonus of a washed truck exterior. Mike took c More

by jasperfish
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
May 21, 2026 -

Roberts Motors responded

Thank you for the great review! We’re glad we could get your F-150 recall completed quickly and have you back home in no time. It’s great to hear Mike took good care of you, and we’re happy you enjoyed the freshly washed truck as well! We truly appreciate you choosing Roberts Motors in Alton, IL for your service needs.

March 21, 2026

I have purchased several vehicles from Robert’s Motors and have always had great experiences. Between Brent & Tim, I know I’m well taken care of. More

by Jacob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Lane, Brent Cleveland
Report | Print
Mar 23, 2026 -

Roberts Motors responded

Thank you for your continued loyalty and for sharing your experience! We’re so glad to hear that Brent and Tim have consistently taken great care of you. Building long-term relationships with our customers means everything to us, and we truly appreciate you choosing Roberts Motors in Alton, IL time and time again. We look forward to helping you again down the road! 🚗

March 16, 2026

The service was quick and good. I have had all of my Fords serviced here. I have purchased 6-7 cars through Roberts More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Report | Print
Mar 17, 2026 -

Roberts Motors responded

Thank you for your continued trust and loyalty to Roberts Motors in Alton, IL! We’re glad to hear your service visit was quick and that you’ve consistently had a good experience with us. It truly means a lot that you’ve chosen us for both service and multiple vehicle purchases over the years. We appreciate your support and look forward to taking care of you for many more to come! 🚗

March 05, 2026

Easy to work with. Got us in very fast and order the part needed and fixed it promptly! More

by 709weber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Report | Print
Mar 06, 2026 -

Roberts Motors responded

Thank you for the great review! We’re glad we could get you in quickly, get the part ordered, and have everything fixed promptly. Our team works hard to make the service process as easy and convenient as possible. We appreciate you choosing Roberts Motors in Alton, IL and look forward to helping you again whenever you need us!

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