John, from your assurance of a build 5 weeks ago to the
call from Ryan and the scheduling of delivery, everything went excellent. It couldn't have been any better. That is speaking from the experience of
call from Ryan and the scheduling of delivery, everything went excellent. It couldn't have been any better. That is speaking from the experience of 20+ new deliveries for family & business from Roberts & Wood River over 26 years. Ryan and Curtis made sure I got all the discounts and rebates I was entitled to on an ordered unit.
There were hiccups in recent years in service/sales that drove 2 sales elsewhere but those personal are now gone and things are back to customer orientation under difficult inventory circumstances.
Service, mostly Shannon, made sure my trade-in was in top condition before hand and Ryan got my new truck in beautiful condition before I arrived. We've always counted on your service department and that has resulted in several new sales over the years.
Sad part was the accessory that Ford had to delete and the minuscule price reduction for that. A sign of the times I guess.
Thanks to you, Ryan, Curtis, Tony, Shannon & Mike for making this a low stress successful vehicle trade.
I don't do social media so couldn't reply that way.
Let me know if you need me to shorten this.