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Roberts Motors

Alton, IL

4.8
389 Reviews
Call Dealership (866) 540-8435
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4350 Alby St.

Alton, IL

62002

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389 Reviews of Roberts Motors

September 16, 2026

Thank you for the excellent service. Was very responsive since I do not live nearby. And thank you for the car wash. More

by Df
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
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Sep 17, 2026 -

Roberts Motors responded

Thank you for the great review! We’re glad our team could provide excellent, responsive service, especially since you don’t live nearby. We know your time is valuable, and we appreciate the opportunity to make things as convenient as possible. We’re happy you enjoyed the car wash, too! Thank you for choosing Roberts Motors in Alton, IL we truly appreciate your business!

September 14, 2026

Roberts Motors has always done a great job when servicing my vehicle. I appreciate the personal attention to my concerns and needs. More

by friend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Hedin, Joshua Costello
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Sep 15, 2026 -

Roberts Motors responded

Thank you for the wonderful review and for trusting Roberts Motors with your vehicle! We’re glad to hear our service team continues to do a great job and, most importantly, takes the time to listen to your concerns and give you the personal attention you deserve. That kind of service is what we strive for every day. We truly appreciate your business and look forward to taking care of you for many years to come!

August 24, 2026

We actually enjoy coming to Roberts Ford. Everyone is very friendly and helpful and don't seem to mind answering any question you have. More

by Deb.beam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
Print
Aug 25, 2026 -

Roberts Motors responded

Thank you for the wonderful review! We absolutely love hearing that you actually enjoy coming to Roberts Motors in Alton, IL! Our team takes pride in being friendly, helpful, and always willing to answer questions no matter how many you may have. We truly appreciate your trust and your business, and we look forward to welcoming you back the next time you visit!

August 12, 2026

This is our 5th exp. We have bought from Roberts and all people involved have given us excellent care , Ryan has sold us 3 , I give him a A plus!!👍👍👍 More

by thompsoncontractingrandy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan, and rest of team
Print
Aug 13, 2026 -

Roberts Motors responded

Thank you so much for the fantastic review and for being such a loyal Roberts Motors customer! Five Explorers is an incredible milestone, and we truly appreciate the trust you’ve placed in our team over the years. We’re especially glad to hear Ryan has taken such great care of you—three vehicles together and an A+ is something he’ll be proud of! Thank you for continuing to choose our family-owned dealership. We look forward to helping you with Explorer #6 someday! 👍

July 26, 2026

We have always had positive experiences with this dealership. Tim Lane and Mike Jacober are both easy to work with. It’s a pleasure to do business with this family owned local company. More

by Partstop1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Lane, Anthony Schomburg
Print
Jul 27, 2026 -

Roberts Motors responded

Thank you so much for your wonderful review and for your continued trust in Roberts Motors! We're delighted to hear you've consistently had positive experiences with us. Tim Lane and Mike Jacober will appreciate your kind words, and we're grateful to have them as part of our team. As a family-owned dealership, it means a great deal to know our commitment to serving our local community is recognized. Thank you for choosing Roberts Motors in Alton, IL. We look forward to serving you for many years to come!

July 06, 2026

As always, Mike Jacober and the service team did a great job getting my F-150 back on the road! More

by DwayneFlatt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Jacober
Print
Jul 07, 2026 -

Roberts Motors responded

Thank you for your continued trust in Roberts Motors! We're thrilled to hear Mike Jacober and our service team once again got your F-150 back on the road quickly and safely. Providing reliable, quality service is what we strive for every day, and we truly appreciate your kind words. Thank you for choosing Roberts Motors in Alton, IL, we look forward to serving you again!

July 01, 2026

I had a recall performed and they did a great job. They performed all the normal checks as well. More

by michaellynn1020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon
Print
Jul 02, 2026 -

Roberts Motors responded

Thank you for the great review! We're glad to hear your recall service was completed successfully and that our team also performed the routine vehicle checks during your visit. We appreciate you trusting Roberts Motors in Alton, IL with your service needs and look forward to taking care of you and your vehicle again in the future!

June 29, 2026

Aways a great place to do business. You cant go wrong by choosing Roberts they don't play the typical dealer games. Great people and products. More

by mjlcarguy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Bennett
Print
Jun 29, 2026 -

Roberts Motors responded

Thank you for the wonderful review and your continued support! It means a lot to hear that you consider Roberts Motors in Alton, IL a great place to do business. We take pride in providing a straightforward, honest experience without the typical dealership games, and we're glad that commitment stood out to you. Thank you for your kind words about our team and our products. We truly appreciate your business and look forward to serving you again in the future!

June 27, 2026

Excellent dealership all around. Salesman Keegan Dwyer answered all of my questions and was very easy to work with - highly recommended! More

by lowb
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keegan Dwyer, Brent Cleveland
Print
Jun 29, 2026 -

Roberts Motors responded

Thank you for the fantastic review! We're thrilled to hear that you had an excellent experience with our dealership. Keegan will appreciate your kind words, and we're glad he was able to answer all of your questions and make the buying process easy and enjoyable. Thank you for your recommendation and for choosing Roberts Motors in Alton, IL. We look forward to serving you again in the future!

June 22, 2026

The customer service was excellent. The service department was knowledgeable, courteous, and kept me up to date on what was happening with my vehicle. While waiting in the waiting are More

by bbywater11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Advisor
Print
Jun 24, 2026 -

Roberts Motors responded

Thank you for the wonderful review! We’re thrilled to hear that you received excellent customer service from our service team. Keeping our customers informed and providing a knowledgeable and courteous experience are top priorities for us. We’re also glad you felt welcomed in our waiting area, and we appreciate your kind words about our owner taking the time to personally check on you. Thank you for choosing Roberts Motors in Alton, IL for your service needs. We truly appreciate your business and look forward to taking care of all your future service visits!

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