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Roberts Motors
Alton, IL
360 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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360 Reviews of Roberts Motors
October 22, 2025
Brought truck in for repairs on 3 items. First item I knew what they told me was the problem couldn't be true beacause I had already checked this, but problem solved. Second item I was sold First item I knew what they told me was the problem couldn't be true beacause I had already checked this, but problem solved. Second item I was sold parts that didn't fix it, & after looking it up on the internet I found the truck was designed to do what it was doing & was denied any compensation for unnecessary part. Third item I had to return another 2 times to get the problem solved. Third time was the charm. The service adviser I was dealing with was obliging & polite but seemed to have a disconnect with the service technician. More
by Service Customer
Employees Worked With
Justin
September 30, 2025
Great service with excellent communication throughout the process. Got a spray in bed liner for my new maverick and the finished product was beautiful! process. Got a spray in bed liner for my new maverick and the finished product was beautiful! More
by ken01976
Employees Worked With
Devon
September 27, 2025
From start to finish everyone at Roberts was very helpful. I don’t buy often, so I haven’t dealt with a dealer in a long time. Roberts just became my dealer from now on. Great people and great place. helpful. I don’t buy often, so I haven’t dealt with a dealer in a long time. Roberts just became my dealer from now on. Great people and great place. More
by Tracy.todd41
Employees Worked With
Ryan Bennett
August 26, 2025
My purchase of a Bronco Sport from Roberts Motors was stress free. The salesman, sales manager and finance person sought my input, listened actively and responded accordingly. Follow-up after the sale stress free. The salesman, sales manager and finance person sought my input, listened actively and responded accordingly. Follow-up after the sale has been amazing and not at all intrusive. Everyone I came into contact with was courteous and friendly, to include Mr. Roberts, President of the company. More
by hmde
Employees Worked With
Tim Lane, Brent Cleveland,
August 16, 2025
Our experience with our salesman was awesome. He was knowledgeable and great at explaining the technology to us. He continued with follow up after we returned home and encouraged us to contact us He was knowledgeable and great at explaining the technology to us. He continued with follow up after we returned home and encouraged us to contact us anytime we had questions. We had minimal contact with other employees but they were friendly and helpful. The finance man explained everything to us and made money matters as pleasant as possible. Our very positive experience will keep us coming back. More
by jandmroth
Employees Worked With
Ryan Bennett, Curtis, finance guy
